Future Events
Events
2010/2011
For more event information visit
www.onboardhospitality.com/events
SEPTEMBER 2010 13-17: ISPY International, Beaumont House Old Windsor, UK
www.ispy-international.com 14-17: IFSA Annual Conference and Exhibition, California, USA; Aircraft Interiors; WAEA
www.ifsanet.com /
www.aircraftinteriorsexpo-us.com
OCTOBER 2010 4-6: Guestlogix Annual User Group Conference, Toronto
www.guestlogix.com 17-22: TFWA, Cannes
www.tfwa.com 25-26: The Business Travel Conference
www.thebusinesstravelconference.com 31 Oct - 2 Nov: ITCA Dubai
www.itcadubai.com (see page 59)
NOVEMBER 2010 3-5: MHA, Barcelona, Spain
www.mhaweb.org 8-11: World Travel Market, London
www.wtmlondon.com 12-13: 6th “FFP” Loyalty Conference & 4th Ancillary Revenue Airline Conference, Canada
www.airlineinformation.org 24-26: Railway Interiors Expo
www.railwayinteriors-expo.com
FEBRUARY 2011 COTE D' AZUR
15-17: ITCA Nice
www.itcanet.com (see page 58)
23-25: Eurorail, Germany
www.terrapinn.com/2011/eurorail
MARCH 2011 14-17: Seatrade Cruise
www.cruiseshipping.net
APRIL 2011 5-7: Aircraft Interiors Expo, Germany
www.aircraftinteriorsexpo.com 17-19: Marine Hotel Association Conference and Trade Show, USA
www.mhaweb.org
66
www.onboardhospitality.com
This year’s ISPY conference for airline cabin crew takes place at the Beaumont Hotel and Conference Centre in Windsor from September 13-17. ISPY 2010 will be celebrating its 10th anniversary
so, everyday in collaboration with gold sponsor Mars, there will be a celebration with something or someone. Running alongside this popular event, for the
first time, is ispyPLUS from September 15-17. This is an inflight retail conference aimed at decision makers themed: “Ancillary Revenue; Dreaming or Streaming ahead?”
ISPY and ISPYPLUS programme
MONDAY SEPTEMBER 13 Crew: sales training and performance management: Getting to know you speed networking and workshops Evening: Welcome drinks & dinner sponsored by Scorpio
TUESDAY SEPTEMBER 14 Crew: sales training. Crew assessments training and performance management: workshops. Evening: ISPY’s Got Talent sponsored by Britvic
WEDNESDAY SEPTEMBER 15 Crew: Product knowledge fair (all day) Crew assessments, ispyPLUS Conference, speed & structured networking Evening: ISPY & ispyPLUS delegates; ‘A Night at the Races’ sponsored by DFASS & Diageo USA
THURSDAY SEPTEMBER 16 Crew: assessments. Crew conference ISPY in the Dragon’s Den ispyPLUS workshops and structured networking Evening: ISPY crew: Crew barbeque ispyPLUS drinks & dinner presenting the ispyPLUS Supplier of the year awards. Sponsored by Alpha
FRIDAY SEPTEMBER 17
Airline management and crew product enlightenment sessions. ISPY Sponsors/Supplier only conference Evening: Champagne reception and awards ceremony gala sponsored by Coty Prestige and Mars
SPEAKERS AT ISPY
Raja Dato’ Nordiana Zainal Shah - gm Corporate Marketing & Loyalty Programme - Malaysia Airlines Carl Gissing - customer services director, Thomson Airways John Patron - coo Patron Kinvara Balfour - Trend expert David Spillane - md, Global Travel Retail Sales Daniel Kerrison, flydubai Sandro Bottega - Distilleria Bottega Jan Rundlof - Inflight Services Group Europe AB Joanna Evans - WDF Rakhita Jayawardena - Centaur Travel Workshop presented by gategroup - Green Minds think alike - how to reduce the inflight carbon footprint? Workshop presented by David Spillane focusing on identifying the revenue streams of the future
Airlines registered for 2010 are: Aer Arann, Aer Lingus, Aer Lingus USA, Air Canada, Air Seychelles, Air Transat, American Airlines, Arik Air, bmibaby, Cathay Pacific, Continental Airlines, Delta, Dragonair, easyJet, Emirates Airline, Etihad Airways, Finnair, Flybe, flydubai, Gulf Air,
Jet2.com, Lufthansa, Malaysia Airlines, Northwest Airlines, Novair, Pluna, Singapore Airlines, SAS, Surinam Airways, Thomas Cook Airlines, Thomson Airways, TUI Fly, US Airways and Virgin Atlantic Airways. Attending concessionaires include: Alpha, DFASS,
Gate Way Solutions, Inflight Services Group Europe AB, ISG, Tourvest. For more information check out the website on:
www.ispy-international.com
Ispy celebrates 10 years!
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68