Industry Update
P&O CRUISES EMIRATES
AIR NEW ZEALAND
Wine by the glass
Wine expert Olly Smith’s the Glass House wine bar on board P&O Cruises latest ship Azura offers passengers the choice of 32 different wines by the glass. Peller Ice Cuvee, Blind River Sauvignon Blanc
and Perez Cruz Cabernet Sauvignon are among the wines proving firm favourites. The Glass House menu features different wines recommended with each course, all served by the glass. The fleet house wines recently received the commended award in the Decanter World Wine Awards 2010, and the Porta Palo white wine also received a commended award in the International wine and spirits competition 2010. Passengers are able to order Olly Smith-designed ‘wine flights’ in The Glass House, consisting of three 125ml glasses of different wines so that they can sample, compare, and learn more about tasting. There are seven flights and each one has a different theme.
www.pocruises.com
Olly Smith’s Glass House on P&O Azura
Michelin-star meals for Emirates
Emirates has partnered with Atlantis The Palm’s restaurant Ossiano, established in Dubai by renowned three-star Michelin Spanish chef, Santi Santamaria, for its new flights from Dubai to Madrid. Chef Santi’s dishes will be enjoyed by First and Business passengers over a three-course offering. After recent launches to Amsterdam and
Prague, Madrid became the airline’s third new European destination this year when service began on August 1. Emirates will deploy an Airbus A330-200 on the route, offering 12 seats in First, 42 in Business and 183 in Economy.
www.emirates.com
Which? surveys the airlines
The latest Which? UK airlines satisfaction survey has named Air New Zealand its winner in the long haul category, followed by Singapore Airlines and Emirates. Air New Zealand scored an 86 per cent satisfaction rating, narrowly ahead of Singapore Airlines (85 per cent), and Emirates (83 per cent). Next best were Thai Airways International, Cathay Pacific, Qantas and Virgin Atlantic. Airlines were judged for value for money, checked-in baggage allowance, cleanliness (aircraft interior and toilets), legroom, food and beverages and inflight entertainment. In the no-frills sector, easyJet did significantly better than Ryanair. The Irish airline only narrowly missed out on last place. In the short haul category, Swiss finished ahead of Aer Lingus and Air Malta.
www.which.co.uk
Emirates serve up Michelin-starred chef Santi Santamaria’s cuisine Air New Zealand wins the satisfaction vote
www.onboardhospitality.com
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©Mike O’Dwyer
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