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EyeforTravel Research Case Study
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The School of Mobile Vol. 2 - The Detail Chapter 1 - The Travel Buying Cycle
Lonely Planet: Mobilising Compelling

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content and a Trusted Brand
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From Java Enabled Handsets to ‘Media Phones’
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• Lonely Planet started out in the Mobile space with a strong in-
vestment in a number of JAVA products for Java enabled hand-
sets. These products were distributed globally through a num-
ber of partners such as Sony-Ericsson, Handmark and a range
of others including carriers and device manufacturers. A strong
rela�onship was developed with Nokia who distribute our con-
tent through the Nokia maps pla�orm where you can download
and buy Lonely Planet city guides that sit on top of the Nokia
maps layer. City guides are currently only available as a java
download
• Lonely Planets Java phrasebooks have been available for a good
period of �me now through blackberry, windows mobile hand-
sets and of course the iphone. Currently Lonely Planet are will
be focusing on next-gen pla�orms. With limited resources, the
focus will be on pla�orms where not only can we offer the most
compelling product proposi�on but also get the best returns.
The benchmark for any product proposi�on is a handset that of-
fers a very rich user experience combined with a loca�on based
engine. Handsets where we can offer what are fairly chunky
amounts of content in an offline se�ng. One of the major con-
straints was the cost of accessing mobile data on the road. In
addi�on the java world up un�l now has had a lot of constraints.
With next gen handsets the ability is there to offer essen�ally a
whole guide-book’s worth of content with rich media.
• Then new genera�on of mobile phones are not feature phones,
not smartphones but something else, so we may as well call
them media phones. They really have characteris�cs that allow
the development of the guidebook/phrasebook product propo-
si�on offline. Where it is connected but in a really clever way
whereby travellers are able to use our product on the road but
not incur a large cost in doing so. That will be the core part
of our product development. Products that help you when you
are travelling but save you money when it comes to accessing
the mobile internet or even the fixed line internet to be able to
get the kind of info Lonely Planet can offer in a downloadable
package.
“What we are not is a technology company. We are a
media company with aspira�ons to be a successful
cross-media player”
-Chris Boden, Lonely Planet
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