regions to their own markets. We were surprised ourselves about the popularity of the Asian Monaka products now in countries like Iraq. Regarding the equipment, we can provide individual solutions due to our modular system. It allows us to easily create customised solutions without having to redesign everything. As a result, nearly every machine is unique and there are many options for customers to choose.” He adds: “Technology is very important for our machinery since we deliver high speed baking machines which require highest demands to the used material. Our fastest machines produce more than five wafer sheets per second, which leave the oven and wait to get their conic shape. All components have to work perfectly together – very fast and precisely. At the end, the wafer products have to be perfect.” Flexibility of machinery has become a huge factor for customers too, and Markus says they are looking to produce several wafer products with one machine. “Thanks to our technology and our customised approach we can offer these solutions,” he says.
A personalised service at WALTER HQ
WALTER prefer close contact with their customers and endeavour to meet the individual needs of every single one of them, big or small. “For us it is very important to accompany a project right from the beginning, starting with product ideas. Our batter technologist supports our customers with the development of new recipes and testing new ideas,” Markus says. “We have a technology centre here in Kiel where they can
use testing ovens and equipment for batter mixing and wafer quality control. When it comes to designing of the machine, we work together very closely with our customers to tailor them the perfect machine configuration. Depending on their factory premises there are many different configurations possible. For example, can they choose between a tower for cooling the wafers or a cooling belt.” All machines are constructed and tested in their headquarters, which is also in Kiel. “For us it is a huge advantage to have all divisions here in Kiel since we can react very quickly. WALTER can concentrate all know- how in one place. The technicians know the machine right from the beginning which makes the installation time quite short. After installing the baking machine, the responsible production personnel are trained by the technician until they can operate the machine confidently and independently.” Markus says they go the extra mile to ensure their machinery are as sustainable as possible. “We focus on reduced gas consumption and alternative heating. As the leading supplier in this technology our heating systems are constantly state- of-the-art.
older machines minimising he explains.
Recently we even launched a retrofit for gas consumption,”
“The idea to design a
MARS machine was a result of the increasing demand
of Monaka products in the Asian markets”
Aside from the machines, the team are constantly thinking of sustainable developments in their daily work at WALTER. Last year WALTER doubled its production floor and installed photovoltaic panels on the roof. “In our workshop our staff uses screens to show drawings and guides when assembling machines, reducing paper consumption significantly. Moreover, the premises of WALTER are the home of 360,000 bees which are kept by the company owner Andreas A. Eule - our WALTER honey is very popular with our customers!” The WALTER team will be making every effort to be present
at events this year, promising to attend more than ten shows across the globe. “We were an exhibitor at ProSweets to promote our confectionery and snack products. The next fair will be the SIGEP in Rimini in March and Anuga Food Tec in Cologne in April focusing the ice cream market and in July the Snackex in Hamburg will cover our snack market. We are happy to meet our customers and potential ones in person again.”
KennedysConfection.com
Kennedy’s Confection March 2022 17
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