relate to specific feelings and life qualities. The so-called ‘mood foods’ are targeting both general mental well-being and specific benefits by using claims related to attributes like focus and concentration, replenishment and recharging. With that in mind, WALTER has developed the first machine to produce deep cups with a sugar wafer recipe. “A machine to fold sugar wafers into a cup shape has not been possible up until now, so this is one really outstanding development we have made and we are keen to introduce this to the market,” said Markus.
Digitalisation
WALTER also places great prominence on digitalisation as well as machinery and has made some notable advancements in this area too. Markus says: “Digital machine management and digital services solutions are clearly on the way to becoming the new standard in the machine industry. As part of this revolution WALTER developed a range of digital services since they value a close cooperation with customers highly.” The goal is to offer an overarching support to their customers worldwide. The new WALTER Smart Services App (available for both Android and iOS) with voice translation and other features has “already proved its worth,” Markus nods. Due to the difficulties for travelling during the pandemic, machine installations could not be carried out on site, but with the help of the new app and very dedicated staff both at WALTER and the customers’, the company managed to successfully install machines remotely. WALTER is now also offering an OEE (Overall Equipment
Effectiveness) solution for improved and digitalised overview of the effectiveness of the machinery, helping managers optimise their processes and productivity. An OPC UA interface transfers process data and helps to evaluate it. On top of this WALTER’s new electronic spare part catalogue will ease part identification and inquiries. Customers can easily
KennedysConfection.com
“WALTER has developed its first machine to
produce deep cups with a sugar wafer recipe”
search spare parts on a graphic model where they get a 360° view of every detail.
And as if that wasn’t enough, WALTER opened a client
portal named MyWALTER for 24/7 access to documents like manuals and project files as well as to troubleshooting tutorials. “Even years after the installation of a machine customers will be able to find the whole documentation all in one place,” explains Markus.
Kennedy’s Confection March 2022 15
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