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TIMBER


Nigel Buckley-Ryan, UK Sales value in uncertain times.


T


imber merchants need consistent quality,


supply continuity and dependable delivery. This


is a given. But in uncertain times they also need a dependable long-term partner that takes the time to get to know them and their needs. Timber suppliers should be much more than just a timber supplier. They should offer additional support and facilitate long-term sustainable partnerships that deliver the very best timber solutions for merchants and their customers. I believe this starts with open,


do you anticipate needing more do you need? Which products stock do you have? What stock and ambitions for growth. What understand their customers’ plans as possible. Suppliers need to know what their plans are as early merchants to let their suppliers It is mutually beneficial for honest conversation.


goals.


the conversation the better the earlier suppliers are involved in the individual merchant, but the and of course at the discretion of are stockpiling goods. This is fine for life after Brexit, for example, afoot. Some merchants preparing and plan for the possible changes will be best-placed to understand talk openly to supply partners more than ever, merchants who Ireland is not threatened, now EU timber to Great Britain and While the continued supply of


global market, what’s happening an in-depth knowledge of the comes from suppliers having relationship with merchants. This guidance throughout their forthcoming with advice and Suppliers should be Advice and guidance service will be.


April 2019 www.buildersmerchantsjournal.net


s Director at Södra Wood, talks to BM of? Armed with this knowledge,


to help merchants achieve their suppliers can tailor their offering of? Armed with this knowledge,


in the world and how this may


exhibitions, trade shows and imagery or support with materials, high-quality product training, various marketing or market products with staff merchants recommend, sell Good suppliers can also help properly rotate stock. be savvy with storage, and protect timber from the weather, temperature and humidity, and care for timber, manage advice on how best to store This could include, for example, of the products they’re selling. help merchants get the most out More practically, suppliers can that influence price. as price and the numerous factors conversations around issues such then can suppliers have candid impact the timber industry. Only y


your supplier can offer and Knowing what added value Where is it coming from? conferences.


whe


acce and proc fore to im in re han and whe imp timb hea man Is it thei an u


MJ about added supply partner begins with


d information should be easily cess should be transparent, ests? The timber supply mprove the health of their esearch and development nd in hand? Are they investing d increased production work ereby high conservation values plement a systematic approach ber supply. Does your supplier lthy forests mean a quality naged forests? After all, sourced from responsibly ir timber has come from. understanding of where ply partner begins with ether they’re a reliable


supply of quality, sustainable directly translate into the reliable up in your yard, collectively they from seem W


builders’ merchants and other timb


timb ber buyers. BMJ 37


ders’ merchants and other ber that’s so important for ply of quality, sustainable ectly translate into the reliable in your yard, collectively they m the end-product that ends m somewhat far-removed While these details may at first essible.


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