NEWS & TRENDS
Vodafone UK opens a further 12 franchise stores
u Vodafone UK has added another 12 stores to its franchise network, bringing its total to 66 nationwide. The franchise opportunity, otherwise
known as Vodafone’s partner agent programme, was launched in August 2017. The following stores are now part
of the partner agent programme: Aberdeen Bon Accord, Ashford, Basildon, Bishop Auckland, Boston, Burnley, Durham, Great Yarmouth, Luton, Northampton, Nuneaton, and Workington. Jon Shaw, Vodafone UK’s head
of retail, says: “We are going from strength to strength with our partner agent programme and I am absolutely delighted that we are opening a further 12 stores. "Many of these openings are existing partner agents who, after seeing the success of their fi rst franchise store, have decided to take on their second or even third store.”
u Steven Marshall is a partner agent with Vodafone and runs his store in Lancaster. “I started my Vodafone journey in
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November 2011 following a career change. I’ve worked in retail for over 20 years and have always had a passion for leading teams and working with the public. My time with Vodafone over the past seven years has been an incredible journey, working my way up through several positions and stores – with the support and guidance of the regional management team – to become store manager. During this period, Vodafone has moved rapidly to maintain its reputation for outstanding customer service and as a one-stop communications provider.
“I have always envisioned running
my own business, and when the Vodafone franchise, known as the partner agent programme, was launched, I was interested from the outset. Not only did I believe in the team I already had, but I believed in the direction Vodafone was heading and that this was a venture I was willing to explore. Being accountable for my own future and that of my employees was incredibly appealing. “Working in partnership with
Vodafone, I have the weight and support of the brand behind me, coupled with the agility of a small business to make decisions on a local basis that allows me to achieve my business objectives. I have never looked back!”
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