Ask the expert s


What support should I expect to receive when I become a fra nchisee?


MIKE P ARKER


Managing director at Minster Cleaning Services


u As a franchisee, you will be overseeing all areas of your business, which may include fi nance, operational management, administration, IT and marketing, so it is important that you receive appropriate initial and ongoing training and support. An established franchise should also have effective systems in place to help you with these day-to-day business activities. A management franchise such as


Minster Cleaning Services is more complex than a single operator franchise, and the franchisee will typically be employing relatively large numbers, so it is even more vital that there is a proven business format for the franchisee to work within. The transition from employment to self-employment can prove to be quite stressful for some new franchisees, so


you should choose a franchisor that will provide useful help and advice about dealing with leaving the relative protection of an employed environment. I would also recommend that prospective franchisees look for a franchisor where there is evidence of teamwork within the network. I believe that much of Minster’s growth and success has been helped by the co-ordinated approach and co-operation between the franchisor, franchisees and employees. Franchisees exchange ideas and information through regular meetings and conferences and by telephone and email. If ever a problem arises, there is always someone else in the network who has had the same experience and has come up with a solution.


26


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84