Unbreakable bonds


he franchise dynaic is freuently copared to a ily unit so hy not harness those ‘good relations’ hen it coes to running a business? As these case studies sho oring ith loed ones can produce the ost successful panerships


Minster Cleaning W


'hen you think of commercial cleaning, it might not be 'family business' that comes to mind.


But Minster Cleaning sees a current trend in their franchises that dispels that myth. Minster Cleaning was started in 1982


by current Chairman, Alan Haigh, and his wife Glynis. In 1992, Alan franchised the business, and the network grew from there. Today, Alan’s sons are company directors. Now, more than 40 years on, nearly half of Minster Cleaning’s 36 branches have family members working together. James Lofthouse brought his two sons,


Ed and Charlie, into his Minster Cleaning Sheffield franchise when they were 20 and 18 respectively. James says: “Running a successful cleaning franchise with my two sons has been a rewarding experience. Trust is the cornerstone of any


successful partnership and I have been


able to rely on them completely. Another great advantage has been the shared commitment to our business goals. Knowing one day they would have the opportunity to take over the business has given them a strong sense of purpose.” In June 2024, Ed and Charlie bought Minster Cleaning Sheffield from James – a first for the network and something that fills James with an immense sense of pride.


“ 112 Nearly half


of Minster Cleaning's branches have family working together


Minster Cleaning also has many


at time dominate the conversations at home. We try hard to ensure that any work challenges do not spill into our personal life.” Paul Dunn and his wife Kirsten run


Minster Cleaning Edinburgh and take this a step further: “One thing we are very strict on,” says Kirsten, “is not to talk about our relationship at the office or our work at home. That is not negotiable. It’s 8 years later and I wouldn’t change things for the world.” Mike Parker, Managing Director of


Minster Cleaning, says: “We are very fortunate that many of our franchisees take such pride in their business with us that they feel confident in bringing family members into the network. For me, this proves their confidence in our brand and our business model.” Initial start-up cost for a new territory


couples working alongside each other day to day. Neil and Janet Campbell bought


”


Minster Cleaning Staffordshire in 2014. Neil says: “We have a fairly good work-life balance, but the business does


 James Lofthouse (middle) winner of Minster Cleaning’s Franchisee of the Year Award 2023, with sons Charlie and Ed


is £20,000 + VAT which covers licence, training, computer hardware, stationery and a marketing launch package. In addition, a minimum of £35,000 working capital plus personal drawings is required. Finance support is available from leading banks subject to status. Minster Cleaning have resale


opportunities available in Essex, Hertfordshire and Nottinghamshire. The resale fee is £10,000 plus VAT in addition to the purchase price of the business. For more details, call 0121 386 1722 or visit the website: minsterfranchise.co.uk


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