FRANCHISEFOCUS
Raving fans ActionCOACH’s culture of teamwork was evidenced once again during the annual WorkBuzz survey as their franchise partners rated them 94% for peer support. Alongside this, ActionCOACH received a 95% score on their products and services, demonstrating the range of options for business owners to engage with the brand, from the low- level investment of a monthly BusinessCLUB to ActionCOACH’s flagship one-to-one mentoring offering guaranteed profit growth to UK business owners. A separate survey of nearly 1,000 ActionCOACH
clients this year showed that 98% would recommend ActionCOACH to a friend or business associate while 97% said their Action Coach makes a positive difference to their lives. Natalie Simms, who joined in March 2020, says,
“It’s so rewarding to offer something to cater for all client budgets. This versatility is what urged me to take the leap to join – all of the stepping stones were in place to help me make it a success. It was a no-brainer.”
“All of the stepping stones were in place to help me make it a success ... it was a no-brainer”
ActionCOACH support: consistency of excellence Ian Christelow, Chairman at ActionCOACH UK, said, “I feel honoured to be part of a company with such an amazing team of franchise partners. To win the prestigious 5-Star Franchisee Satisfaction Award as a result of our team’s positive ratings and comments makes everything we strive to achieve thoroughly worthwhile. ActionCOACH is a referral- based business and building a team of delighted franchise partners is, and needs to stay, front and centre of everything we do.” Julie Wagstaff, Managing Director at
ActionCOACH UK, added, “The last 18 months has created a challenging business environment where our franchise partners are perfectly placed to support their local business communities. Having leapt into action to give them the support and tools to reach as many business owners as possible, we’re pleased to see our culture of support and success paying off in those communities around the UK. We always take the responses to this survey seriously, continually striving to make our franchise even better for our franchise partners. The 5-Star
p ActionCOACH franchise partners at 2021 conference
Franchisee Satisfaction Awards year after year are further evidence of the consistency of excellence delivered by our UK Support Team and our network of franchise partners, who have all bought into our culture point of teamwork and get a buzz from helping others succeed, not least their teammates in our network.” Steven Frost, CEO of WorkBuzz, which
coordinates the programme, said, “With hundreds of franchisors all shouting about the quality of their support and franchise system, it’s difficult for prospective franchisees to determine what are the very best franchise opportunities. 5-Star Franchisee Satisfaction improves transparency across the industry and help outstanding franchisors like the ones we’ve objectively recognised, stand out from the crowd. It will help prospective franchisees to make better informed investment decisions.”
“We’re pleased to see our culture of support and success paying off in business communities around the UK”
To find out more about the franchise
with 45 stars of satisfaction from its team of franchise partners, then head to:
actioncoach.co.uk/franchise.
ACTIONCOACH Business Services
actioncoach.co.uk 01284 701648
BUSINESSFRANCHISE.COM 51
Investment level: £50k-£100k
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