Families in franchising


“We are enjoying every moment, we are able to make a difference to so many people, as well as continue to build this exceptional business”


Working together as a father-


Meet Mike and Greg, owners of Home Instead Southampton


and-son team works for Mike and Greg, who split responsibility for parts of the business between them; Greg heads up marketing, IT and supporting their team, while Mike is more client-focused, and looks after finance and administration. Through buying the Home


Father-and-son duo, Mike and Greg Harrold bought Home Instead Southampton as a resale in 2020, taking over an existing franchise business. The pair were attracted to


Home Instead after learning of their well-established reputation and commitment to caring for elderly people. Both Mike and Greg were looking for business opportunities, not initially a franchise, but when they learnt more about franchising, they knew that a resale would suit them perfectly instead of a new territory. They wanted to utilise their


skills and experience in growing and developing a business and its team, and found the perfect opportunity in a resale. Mike had a family link to the


home care sector as his mother was a nurse, and he experienced first-hand the need for home care when his parents began to struggle at home as they got older. But similar to many Home Instead franchisees, neither Mike nor Greg had a direct background in care.


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Instead resale, Mike and Greg acquired a terrific team, lovely clients, as well as a positive cashflow. The team has become like a wider family, who all share caring traits, delivering quality services to older people across Southampton. Mike explained: “We are


enjoying every moment, we are able to make a difference to so


many people, as well as continue to build this exceptional business. With a franchise of course you are not on your own. “National Office has provided


invaluable support, especially throughout the pandemic – including sourcing supplies of PPE, advice, and guidance. We have also been pleased to see our business grow even throughout an unusual time, as people are looking for safe and secure alternatives to care homes.”


Home Instead homeinstead.co.uk/franchise/


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