AMERICAS LEADING OPERATORS: LAGARDÈRE TRAVEL RETAIL
Lagardère ‘integration factor’ speaks volumes for Paradies’ growth ambitions
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A flurry of concession wins and new initiatives at airports including New Orleans, Raleigh- Durham, San Francisco and Denver twinned with a successful integration with Lagardère Travel Retail marked a strong year for Paradies Lagardère. Gerry Savaria, Executive Vice President, tells Luke Barras-Hill where the company goes next.
L
agardère Travel Retail’s *fourth quarter results show North America revenue
was down -3.6% ‘reflecting an unfavourable calendar impact in the 53rd week of 2016’, but adjusted was up +3.1%. Can you share your thoughts on the performance of the Paradies Lagardère business in 2017? December was a good month for Paradies Lagardère due to strong performances in our stores and restaurants on a comparable basis and we’re pleased with the overall results for 2017. If the first few weeks are any indication, it looks like we will be able to carry this strong end- of-year momentum through at least the first part of 2018.
Lagardère Travel Retail’s acquisition of Paradies officially closed in 2015 but how ‘integrated’ do you feel the business is today and how happy are you with the synergies it has delivered on both sides (Lagardère TR in Europe and Paradies Lagardère in the Americas)? Paradies Lagardère’s integration efforts are complete; we are very pleased with how it went and are moving forward as ‘one company’ focused on the future. We will continue growing the company with a focus on making it exciting for the traveling consumer by leveraging innovation and bringing new brands and concepts to North American airports. Of course, we will continue to
be known for providing a first-class service to the travelling customer and airport workers, as well as to our airport and brand partners.
Can you provide us with some recent examples of how that
MARCH 2018
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has played out in terms of additional leverage when bidding for new leases and opening new business? We’re backed by Lagardère Travel Retail’s global $4bn travel retail presence and $549m culinary programme. This has helped us in working with our airport partners in optimising and modernising retail and food and beverage programmes. The best practices, knowledge
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and infrastructure allow us to help airports with the challenges – and opportunities – they face. Travellers are more diverse than ever and all airports have several key demographics. It’s not just business or leisure travellers. In general, travellers also have
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higher expectations. They want more than traditional travel essential stores; they expect more in terms of food choice, including healthy options and sit-down service. They have technology at their fingertips and expect to be able to use it at the airport to make their trip easier. Paradies Lagardère is focused on bringing innovation to the solutions
Gerry Savaria, Executive Vice President, Paradies Lagardère
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Significant work is going on at Phoenix Sky Harbor, with
“Paradies Lagardère’s integration efforts are complete; we are very pleased with how it went and are moving forward as ‘one company’ focused on the future.”
A key part of the strategy surrounded the export of some Paradies concepts to Europe, i.e., Dylan’s Candy, but the idea was also to import some European concepts from Lagardère’s side. How has this transpired? There have been discussions to that effect and some will come to fruition, but the reality is that it really depends on the growth strategy pursued by each brand; they ultimately decide what’s best for them.
we offer our airport partners.
Above: Paradies Lagardère has opened three new TripAdvisor- themed stores at Toronto- Pearson, George Bush and Phoenix Sky Harbor International Airports.
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