Sponsored by
AIRLINE NEWS Iraqi Airways and AMH Group sign DF contract
and the airline,” revealed M. Alkhouzai, Head of AMH Group. Iraqi Airways’ General Manager Miran
Farid confirmed the agreement via a statement on the carrier’s Facebook page, but the airline was unavailable for further comment when approached by TRBusiness. According to AMH, Iraqi Airways last
Iraqi Airways is set to restore its inflight duty free business with the appointment of AMH Consumer Group as concessionaire. The long-term contract spans duty free
aboard international flights and at any store owned or operated by Iraqi Airways. Operations across the carrier’s fleet are
expected to begin as soon as possible. “We have been actively pursuing the
Iraqi Airways opportunity for quite some time, in the hope of promoting the country
operated inflight duty free more than 28 years ago before sanctions were placed on the country. The firm plans to stock products including
perfumes & cosmetics, watches, jewellery, small leather goods, gifts, electronics and tobacco, but not alcohol. AMH also plans to introduce new POS
systems to assist passengers and crew, in addition to a pre-order website and home delivery services. “Iraqi Airways was once the pinnacle of
the airline industry in the Middle East and we hope with the introduction and launch
of this new service, it will bring Iraqi Airways back to where it belongs.” AMH Group operates across a number
of business verticals, including residential and commercial real estate, construction, luxury and travel retail in Iraq.
ME growth ‘sluggish’
in Q4, says study Passenger traffic in the Middle East posted modest growth of +2% in Q4 2017, according to the Duty Free World Council’s (DFWC) Quarterly Global Shopping Monitor produced by m1nd-set. Asia Pacific (+12%) displayed the most
encouraging growth, followed by Europe (+8%), North America (+7%), and Latin America and Africa (both +6%), reveals the monitor, which covers inbound, outbound and intra-regional traffic patterns. The latest results embed for the first time
a new element: air traffic benchmarking from m1nd-set’s forecast partner IATA. Overall satisfaction levels among global
Belarusian carrier Belavia Belarusian Airlines has confirmed to TRBusiness that it is preparing to reintroduce inflight duty free in 2018. Negotiations are ongoing with the
Belavia to reintroduce inflight duty free Flights will also launch on the Minsk-
Rostov-on-Don-Minsk route the following day. With Kazan and Rostov set to welcome
government over the possibility of launching the service sooner rather than later, ideally before the start of the FIFA World Cup. It is understood that the airline offered
inflight duty free in the past, but it was forced to suspend it due to changes in legislation. Last year, the airline made 33,000 flights
with passenger traffic reaching three million, up 20.6% versus 2016. This year, Belavia has already announced
the launch of flights on the Minsk-Kazan- Minsk route from 26 April in time for the 2018 FIFA World Cup.
MARCH 2018
football fans from various European countries during the upcoming FIFA World Cup, the airline is likely to enjoy high passenger numbers on both routes from the outset. Assuming the inflight duty free
programme launches in time for the event as planned, the carrier has an excellent opportunity to hit the ground running with its new duty free service. A Belavia-Belarusian spokeswoman
told TRBusiness: “Inflight duty free is an additional concept for the customer that will help improve the level of Belavia’s service. Moreover, it will be extra income for the company.”
shoppers have increased ‘moderately’ during the quarter year-on-year. A 1% increase in this variable can be
attributed to Asia Pacific, Europe and the Middle East, while the Americas reported ‘stagnant’ satisfaction levels during the same period. Respondents viewed duty free
shopping as an important ‘part of the travel experience’ (46%); a ‘great place to purchase gifts’ (41%); a ‘great place to buy new brands’ (30%); and an area for ‘exclusive and unique products’ (29%). Elsewhere, the percentage of shoppers
purchasing for gifting increased by 3% on the previous quarter due to seasonal factors.
www.scorpioworldwide.com TRBUSINESS 11
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