FECs face the third year of declining rates of attendance and growth predictions (although growing), and a three- year low of membership holders. However, FEC guests are a
Demographics of FEC Guests
positive group. Te Net Promoter Score enjoyed a 19.2 point swing to the positive, one of the biggest attitude shifts, with a significant drop in Detractors and rise in Promoters. In addition, FEC guests have a three-year high for economic optimism in 2018.