COMMUNICATION SYSTEMS
BlueSky’s RouteTraxx technology reportedly ‘provides a state-of-the-art solution for monitoring security personnel as they conduct their patrols’.
based on the type of incident. By centralising and digitising incident management, IncidentTraxx enhances situational awareness, reduces response times, and ensures that all relevant personnel have access to crucial information during emergencies. The BlueSky system not only improves the speed and
accuracy of alarm responses, but also enhances overall safety and operational efficiency within the hospital. By ensuring that critical alerts reach the right personnel swiftly, BlueSky helps to minimise response times, reduce the risk of adverse outcomes, and avoid financial penalties associated with delayed or missed alarms. In the event of a major emergency, such as a natural disaster or a terror threat, hospitals may be forced to relocate their switchboard operations or rely on remote workers. In such scenarios, traditional alarm systems often fail to function effectively, as they are typically tied to a fixed location. This can lead to a complete loss of the ability to receive and respond to BMS alarms, putting the hospital at significant risk. BlueSky addresses this vulnerability by incorporating multiple redundant servers into its system. This redundancy ensures that alarms continue to be distributed to the right personnel automatically, regardless of the switchboard’s physical location. Operators can easily access a master list of current alarms from any computer, even if the switchboard has been relocated. This capability is crucial for maintaining business continuity and ensuring that critical operations are not disrupted during emergencies.
Ensuring compliance and traceability In the modern healthcare environment, compliance with regulatory standards and the ability to provide traceable audit trails are essential. This is particularly true for organisations like the Human Tissue Authority (HTA), where stringent guidelines govern the handling and storage of human tissues. BlueSky’s system is designed with compliance in mind, providing detailed logs and audit trails for every alert generated. Each log entry records the message content, type, time, date, and delivery details, ensuring that hospitals have a comprehensive record of all alarm-related activities. These logs are retained indefinitely, depending on hardware configuration, providing a valuable resource for both internal reviews and regulatory audits. The ability to provide traceable, time-stamped records of alarm responses not only supports compliance efforts, but also enhances accountability and transparency within
BlueSky’s Mortuary Monitoring module ‘provides accurate temperature alerting, helping hospitals avoid breaches of HTA regulations’.
the hospital. In the event of an investigation or audit, hospitals can rely on BlueSky’s logs to demonstrate that appropriate actions were taken in response to alarms, thereby mitigating potential legal and regulatory risks.
n Beyond alarms – specialised healthcare modules
BlueSky is not just an alarm management system; it is a comprehensive platform designed to meet the specific needs of healthcare environments. In addition to its core messaging services, BlueSky offers a range of specialised healthcare modules that integrate seamlessly into the system, providing additional functionality tailored to the unique demands of hospital operations. In a hospital setting, staff safety is paramount, especially in situations where personnel may be working alone or in potentially dangerous conditions. BlueSky’s Personal Safety module integrates with devices like Spectralink DECT, Wi-Fi, and smartphones, which are equipped with alarm buttons and sensors. These devices can trigger alarms through the BlueSky system, alerting a predefined group of users when assistance is required. Advanced models, such as the Spectralink Versity, are specifically designed for healthcare environments, featuring rugged exteriors, durable Gorilla Glass, and shift-replaceable batteries. These devices are also fully waterproof, making them suitable for use in a variety of healthcare settings. BlueSky Alarm Interface Modules further enhance safety by ensuring that alerts generated by these devices are quickly and reliably communicated to the right personnel. Wall-mounted panic strips and buttons can also be integrated into the BlueSky system, providing additional layers of security in areas where staff may need immediate assistance.
n SoloTraxx – monitoring lone workers Lone worker safety is a significant concern in hospitals, where staff may find themselves working alone in remote areas of the facility. BlueSky’s SoloTraxx platform is designed to monitor these workers using a variety of technologies. The platform can conduct mandatory response checks, monitor tilt sensors and accelerometers, and respond to alarm buttons. If an event occurs – such as a fall or a missed response check – the system automatically sends an alert to a predefined individual, group, or escalation route. This ensures that lone workers receive prompt assistance in the event of an emergency, reducing the risk of injury or worse.
Richard Salvage
Richard Salvage is the National Sales manager for ICON distribution. With over 20 years’ service at ICON, he has a wealth of experience in healthcare, hospitality, and industry, providing wireless data and wireless voice solutions, including Wi-Fi infrastructure, Professional DECT, Voice over Wi-Fi, and cellular technology. The latest addition to the wireless product range leverages the wireless knowledge of the ICON sales and technical team with 60 GHz 4D radar fall detection for the infirm and elderly. ICON works with many telecom and healthcare partners to provide on-site communication, messaging, and lone worker and staff attack systems in complex environments. Real- time, private, clear communication is imperative to promoting patient and staff safety, and enhancing efficiency and productivity in sites such as hospitals, care homes, nursing homes, and hospices. Complex sites such as mental healthcare facilities, youth custody centres, and children’s safe care units, can also benefit from accurate location capability.
October 2024 Health Estate Journal 75
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