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DIGITAL EFM TECHNOLOGY


required of the FM operative at the time of the audit, to ensure that all elements of the task are covered. Via a mobile app, onsite data on the current effectiveness of operations can be easily and quickly collected, which in turn ensures that any pressing issues can be investigated as matters of urgency.


Health and safety Health and safety compliance is clearly of paramount importance for those responsible for managing healthcare estates. With CAFM software, all data is held centrally, and can be accessed quickly and easily. Furthermore, the ability to use a forms tool inherent in CAFM for relevant health and safety work means that staff can report issues or concerns, which then results in the relevant staff being alerted of the need to address them. With the help of CAFM tools, health and safety work can become a simple procedure, instead of an ever-growing headache.


Mobile work management One of the most convenient aspects of operating with CAFM is how it can be readily integrated with smartphones or tablet devices. Jobs can be instantly dispatched to staff; they can ‘pick these up’ on their mobile via the CAFM app, and attend site to assist. This saves considerable time, reduces the administration burden, and ensures that particular tasks can be reported and responded to immediately, reducing rectification times. Right across the NHS, keeping items stocked up and available at all times is essential to the delivery of great patient care. From the basics – such as scrubs and rubber gloves – to essential medicines, efficient stock management is key if healthcare facilities are to run smoothly. Most CAFM solutions offer integrated


stock management features, so that stock levels can be monitored, items requisitioned, and alerts set up when an item is in low stock so that more can be purchased before a shortage occurs.


Scheduling and management CAFM can assist with shift management, personnel data management, and scheduling around staff annual leave, sick days, and training appointments. By having all aspects of staff logistics available in one platform, users can reduce stress and improve management. Intelligent job allocation – for example where jobs are sent to the closest operative via a GPS system – helps to minimise travel times, and ensures that issues are addressed promptly.


Medical device management and specialist healthcare cleaning Ensuring the reliability of medical devices is critical both for patient safety, and to the effective running of the health service. Via CAFM, maintenance staff can streamline medical equipment management for a wide range of devices – for example ventilators, X-ray machines, and CT scanners. Automatic job assignment using a mobile app reporting system ensures that prioritisation of equipment is maintained to high standards. Similarly, categorisation of work areas by level of risk ensures that staff know the standards of cleaning that must be maintained.


n How CAFM helped Southern Health NHS Foundation Trust


SWG has supported many NHS Trusts in managing their healthcare estates, including Southern Health NHS Foundation Trust, which provides a wide range of mental health, physical health, and learning disability services for


Above left: BIM data within CAFM supports maintenance work by allowing engineers to view assets via an intuitive 3D viewing tool, ‘peeling back’ layers such as walls or suspended ceilings to see equipment that may be hidden in real life.


Above right: Once the asset database has been established, 2D and 3D BIM models can be viewed within the CAFM system, to show building detail.


CAFM systems help to centralise and streamline the work that takes place within healthcare facilities. Asset management, building and maintenance planning, and health and safety, are all critical to optimising the efficiency of FM services.


October 2024 Health Estate Journal 125


AdobeStock / ipopba


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