Pulse
SPORTS BETTING ONIONSACK
In addition to our bet-by-SMS service, we added the option of using Viber. Customers were quick to jump on this, which is good news for operators as it can be done at a lower cost than using SMS. With the
online sports betting market in
France having grown twelvefold in the decade since 2010 - worth €880m in 2019 -
innovations like this will help those operators most
responsive to customers' needs fare best, despite the challenges inherent in the
highly regulated, highly taxed market.
In less than five years, Onionsack has become one of PMU’s most trusted technology partners. We started an innovative trial together called ParisSMS, through which PMU customers could choose to make a bet by SMS. It's gone better than they could even have hoped. It's been such a hit with punters that PMU users place an average 160 bets per month using Onionsack – which is by some distance more prolific than any other channel.
Tis kind of innovation is particularly useful in a market such as France which is perhaps less competitive than many in Europe. Online gambling in France was legalised just before they staged the World Cup in France in 2010. As a result, gamblers opened over 1.2 million accounts on licensed sites in the first month.
In addition to our bet-by-SMS service, we added the option of using Viber. Customers were quick to jump on this, which is good news for operators as it can be done at a lower cost than using SMS. With the online sports betting market in France having grown twelvefold in the decade since 2010 - worth €880m in 2019 - innovations like this will help those operators most responsive to customers' needs fare best, despite the challenges inherent in the highly regulated, highly taxed market.
While Onionsack's early development was intertwined with horse racing, over the years we have adapted our platform to understand bets on football, tennis, golf and rugby. During 2021 we are adding the capacity to include basketball, American football, baseball and ice hockey.
P92 WIRE / PULSE / INSIGHT / REPORTS
As the US online sports betting market opens state-by-state, it makes sense for operators to offer betting using natural language from the get-go, as there's less in the way of legacy betting coupons or methodology with which to integrate and it is how punters navigate e- commerce already.
But we're not stopping here. Tere's an obvious next step for the industry: voice betting. We're all used to using Siri and Alexa so it’s a natural progression. More than twice the percentage of 18-34 year olds use voice search on the internet already than do the 55-64 age group. Placing a bet in the same way you may change your Spotify playlist or order a takeaway could revolutionise the industry.
Nor is that the limit of our plans for the next year. We want to revolutionise how the whole industry thinks. Have you noticed that the most popular websites like Google, eBay and Wikipedia are all designed around a natural language navigation? Simple home page; simple search function. Tat's not what sportsbooks look like. Tey're complex and messy.
All sportsbooks look a bit like each other, and a bit like the old coupons in a retail bookmaker. Tey silo you into a system of browsing through page after page in the hope you'll find something you want to place a bet on.
Getting to what you want by typing isn't rocket science anywhere else on the internet, so Onionsack is on a mission to make this the norm in sports betting too. We can't tell you any more just yet but watch this space.
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