INSIGHT - PERCEPTION & PUBLIC IMAGE
Brian Hatch, All In: The Addicted Gambler Podcast
Brian Hatch struggled with a gambling addiction for 14 years and has been in recovery for 7 years. He started All In: The Addicted Gambler's Podcast 6 months into his recovery as a way to talk about his gambling addiction. The podcast is best described as a conversation about gambling addiction. Brian Hatch is not anti-gambling.
Brian, why do you think that gambling gets such bad press, especially now?
Te negative image comes from years and years of people experiencing harm and the industry brushing it off as not on them. Nothing triggers me more than to hear the term ‘responsible gambling.’ Responsible gambling is not for people who get addicted, it’s a prevention measure for those people who might be at risk. I’ve been told my entire life that gambling is entertainment and the industry says that gambling is entertainment and if you have to warn me every time about your entertainment - then maybe it's not entertainment, maybe it's addictive and dangerous.
“Tey (the industry) haven’t taken any actual measures. I would say that the industry doesn’t approach the issue of addiction. Tey avoid the issue of gambling addiction at all costs. Tey stick with responsible gambling and ‘let’s make sure people set their deposits limits and let’s make sure that people set their
“Responsible gambling is not for people who get addicted so it’s a prevention measure for those people who might be at risk. I’ve been told my entire life that gambling is entertainment and the industry says that gambling is
entertainment and if you have to warn me every time about your
entertainment then maybe it's not entertainment, maybe it's addictive and dangerous.”
time limits’ and anybody with gambling addiction is going to go past that every time.
What measures should the industry put in place that would go a long way to improve the industry’s image?
Gambling establishments whether online or in person should be forced to close daily, just like a bar. Addiction does not take a ‘timeout,’ it requires forced timeouts. Deposit limits and affordability checks. Let's take credit cards out of the equation.
Telling me to set a deposit limit isn’t helpful and we need to move on from that. Giving me a phone number at the end of your advertisement, which just offered me 5,00 free dollars if I gamble at your establishment isn’t doing anything, it's just angering us more.
It feels like lip service. Tey may be really trying but that’s the way it feels. Industry leaders should really listen to those who have been hurt by gambling addiction and hear their stories.
Is there a way that the industry could promote its products and services without angering problem gamblers?
Te industry can exist, but it needs to pump its brakes and they need to put in safeguards and not these responsible gambling safeguards.
Tey might help one or two people - one or two people might set a limit, but most people who gamble for entertainment don’t even think about setting a limit, because they're just there for the entertainment, to socialise and have fun.
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