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smart thing to do would be to look at ways to target and engage the audience considering Betway during the run-up to the Grand National to steer them to its own site with content relating to the race.


To take it a step further beyond simply scheduling a TV ad to play during the break before the big race, Bet365 or any betting company could boost brand engagement further by syncing social ads to run alongside the TV campaign. Tis double-pronged approach is guaranteed to boost engagement and cover two consumption behaviours – watching TV or on social media – driving punters to its own site over a competitor’s.


LONG LIVE TV TV as a medium will continue to stay king.


However, bookies must wise up to changing consumer behaviour and adapt campaigns to remain connected with their consumers.


Knowing what kind of TV your consumers like to engage with on social media allows brands to grab the attention of TV viewers distracted by their smartphones who are scrolling though social feeds. For example, during the race, Bet365 could personalise its social ads with an update showing which horse is leading or the biggest underdog in the odds in the creative.


By adding this extra element of relevance, brands are much more likely to grab the attention of the right audiences at the right time. It’s about looking at the bigger picture and recognising that marketing strategy and brand engagement is defined by real-time influences.


of conversation, will be far more successful in placing your brand in the mix.


Before the event, social media analysis that 4C carried out, helped to pinpoint which horses were garnering the most attention from punters and quite incredibly three of the horses generating the most social noise eventually took first, second and fourth place on the day.


Clearly, there is more to be said for the power of social insights. Yet while bookies might not be prepared to stake their odds on it today, patterns that emerge through online discussion are an important gauge to bear in mind, when looking to connect with highly engaged audiences in a relevant way.


MAKING ASSUMPTIONS IS RISKY BUSINESS For all brands, successful advertising is about being in the right place and the right time. While the rise in social media may seem like consumers are shifting their habits, consumers still spend an average of 35 hours per week watching live and time shifted television.


However, an ever-growing challenge of


consumer behaviour is the simple home truth that we very rarely sit through a TV programme without checking our social media channels, especially during the ad breaks. But this change in behaviour isn’t a reason to cut TV spend altogether.


As consumers become predictably unpredictable, marketers simply have had to get savvier when it comes to placing ads, not cut their chances by cutting out mediums. To succeed, brands need to get know their consumers’ online and offline behaviours when watching TV and make the connection between these two worlds.


For example, proprietary metrics synthesised from more than 2 billion consumers across the 4C Insights Affinity Graph™ show that betting sites Betway and Bet365 both enjoy a closer social affinity with the Grand National than William Hill. In short that means, people who like and regularly engage with the Grand National on social media channels are more likely to place their Grand National bets with Betway than another bookmaker.


So how could Bet365 use this insight? Well, the


As more screens are added to our daily lives, brands need to be able to keep pace and shout the loudest, without risking consumer relationships by becoming a pest. Tat’s why it’s imperative they hone their efforts on the moments that will driver buyers through the purchase funnel quickly and unobtrusively.


RELIABLE RESULTS FROM UNRELIABLE AUDIENCES Brands cannot rely on just one medium to make a meaningful impact. Te outdated view that “so many million” have seen an advert on TV is a dangerous way to measure how many people have actually engaged with the brand.


What will maximise your chances is using technology to manage social budgets more wisely so that it can drive engagement with pinpoint accuracy around TV air times.


As consumers increasingly split their time between different channels, brands cannot be sure their TV ads will catch every eye of their desired audience. Instead, it’s a safer bet to make all mediums work hard to support each other. Tackling this issue first, rather than the cost sheet, is the thinking that will define high returns from here on out.


NEWSWIRE / INTERACTIVE / 247.COM P73


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