CONTENTS COVER 28
THE VALUE OF POST-PANDEMIC FM BENCHMARKING
Sitemark talks to Tomorrow’s FM about benchmarking; the act of comparing business processes and performance to industry best practices within a peer group.
REGULARS
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WHAT’S NEW All the latest news and product releases from the
FM world.
10 QUESTIONS In each issue we ask an FM professional the
Tomorrow’s FM 10 Questions. This month we spoke to Sam Greaves, Managing Director and Owner of Cleenol Group Ltd.
FEATURES
HOW DO OFFICES NEED TO CHANGE FOR THE FUTURE?
Andy Johnston, Key Accounts Manager at BRITA VIVREAU, explains how fluid design in office environments can aid productivity now that a hybrid approach to working is more common than ever before.
34LOCKER WHAT YOU’RE MISSING HEALTH, SAFETY & WELLBEING 38A HEADS UP ON SAFETY
Chris Tidy from Mips, explains why the construction sector needs to better understand the risks of head injuries.
40A LOOK BACK AND TO THE FUTURE HOTELS & HOSPITALITY
26 30 46
A NEW HOME With a different name and a wider scope, the
Workplace Event promises to be a great way to reconnect with FMs everywhere. We provide the lowdown on the exhibition.
THE TWO-YEAR REVIEW Artic Building Services reviews the impact of
the pandemic on facilities management, including new responsibilities within the role and the increased focus on health and safety.
NEVER ASSUME What does writing a workable Request for
Proposal entail? Louis McGarry, Sales and Marketing Director at Centiel UK breaks down the essentials.
04 | TOMORROW’S FM 48A LIFELINE FOR HOSPITALITY 50GREAT EXPECTATIONS Virtual brands appear to be one of the best tools in
the arsenals of hospitality business owners argues, Sam Martin, COO and Co-Founder of Peckwater Brands.
Guests are more concerned than ever that the
hotels they stay in should be clean and sanitary, says Essity, as it looks at ways in which hotels can up their game and be seen to be clean.
CAFM & IT 54THE ‘UBERISATION’ OF FM David Whiteley, Head of Solutions at Integral UK,
looks at how market trends are driving the rise of on- demand digital services in the FM sector.
twitter.com/TomorrowsFM Casella’s Global Marketing Manager, Tim Turney,
shares how precision instrumentation has evolved, and the developments we can expect in the coming years,
CONTENTS 32
DESIGN & INTERIORS
MANNED OR UNMANNED? THAT IS THE QUESTION
Bradley Fielden, Sales and Marketing Director at Clarke Rendall looks at the pros and cons of reception unmanned reception areas.
Lockers are flying up the list of office requirements
as employers everywhere facilitate the return to the workplace, says Robin Bayliss, Group Sales Director at Bisley.
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