DESIGN & INTERIORS


MANNED OR UNMANNED? THAT IS THE QUESTION


Have you noticed the shift towards unmanned reception areas? Bradley Fielden, Sales and Marketing Director at Clarke Rendall, looks at the pros and cons of this growing trend.


As a result of the pandemic and the growth of hybrid working, unmanned receptions can be seen to help companies create more circulation spaces in their buildings - spaces that are less traditional ‘desks in offices’ and more informal break-out areas to mingle in - that might entice people back to the workplace.


But what are the actual advantages and disadvantages of unmanned receptions? And which set-up might work best for you?


Your visitors Something that was definitely happening before Covid was the introduction of automated sign-in systems. The established ‘meet and greet’ from the receptionist, asking visitors to sign in with pen and paper and then gathering


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that information, was already being replaced with touch- screen technology.


The advantage of this was the information went straight into a digital report that could be drawn down if and when required and the receptionist wouldn’t have to collate the details.


Without the receptionist though, your visitors’ first point of contact, how would guests know where in the building to go or what to do? That could be perceived as a negative.


There’s also the very serious issue of security, too — knowing who is in and out of the building. We’re not suggesting the receptionist should protect us but they would still have an awareness of the daily comings and goings within the building.


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