FEATURE
continuing to allow their employees to do so. As a result, workplaces are being redesigned, calling the FM into action again.
Businesses are reducing the number of desks in their buildings and increasing the amount of space dedicated to collaborative working. FMs have a role to play in creating this new working environment, helping to create more meeting rooms and setting up hot desks that any member of staff can log into when they come into the office.
Integrated technology The changes that FMs are making to workplaces in 2022 are underpinned by location awareness and sensor technology. FMs are using smart sensors to monitor occupancy in different rooms, helping them to understand how various spaces are being utilised. This analysis can support decisions around restructuring parts of the building and adjusting different parameters including temperature and humidity to create a more comfortable environment for occupants.
To cement the relationship between FMs and occupants, we’re starting to see facilities management software integrated with the respective organisations’ internal systems and apps. This helps to improve efficiency and streamline certain processes, such as the reporting of faults to the relevant FM.
Integrating the FM’s software with the system occupants use to book collaborative spaces in the workplace will also be beneficial to both parties. If the FM needs to conduct minor work in a specific room, they can look for the next time it’s free and book it out, and if the work is serious, they can block out the room for the estimated amount of time needed to complete the work.
Increased compliance Since Covid-19 was discovered, guidance around preventing infection has been continually changing as scientists uncover new findings. Not only did they have to wear PPE and adhere to social distancing, FMs have had to
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stay connected with all updates from the UK government, and proactively work to ensure that their buildings are up to code.
The pandemic has resulted in the emergence of stricter governance regarding health and safety and building regulations, putting greater pressure on FMs. For example, a new safety rating was created by the International WELL Building Institute. This WELL Health- Safety Rating looks at building safety, and the operational policies, maintenance protocols, and design strategies in place to ensure occupant safety in buildings.
Summary Overall, it’s clear that the pandemic has changed the role of FMs for the long term, leaving them with more responsibilities. The last two years have highlighted how important FMs are, and the incredible work they do behind the scenes. Today, building occupants expect FMs to create a safe working environment, through proper management of all risks, whilst also proactively managing any maintenance issues and ensuring building compliance.
www.articbuildingservices.com TOMORROW’S FM | 31
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