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FEATURE


PUTTING THE LIVING WAGE INTO PRACTICE


With the National Living Wage (NLW) having come into force on 1 April, there has been a great deal of focus on low wages, especially in the cleaning industry. However, it is apparent that there is still a lot of confusion about different Living Wages. Lisa Sheppard, Director of Development at Facilicom UK, explains the difference and encourages payment of the higher voluntary pay level.


Wherever we go to meet clients and potential clients, we regularly have to explain the difference between the Minimum Wage (for those aged under 25), the NLW (for those aged 25 and over) and the voluntary Living Wage (for everyone) from the Living Wage Foundation.


The pay schemes’ similar names are at the root of this confusion and it can take a considerable time to address clients’ concerns. We often have to point them in the direction of the Living Wage Foundation or a government website for clarity. There is normally a greater awareness of this Living Wage in London, perhaps being branded the ‘London Living Wage’ makes it more visible and easier to differentiate from the NLW.


84 | Tomorrow’s Cleaning May 2016


PUTTING THE BRAKES ON Sometimes clients or their representatives, prefer not to negotiate this point, and simply don’t want to change anything financially. That stops any momentum, even if there is an understanding of the different wages. Another barrier can be a reticence to discuss changes to the specification or other services we supply, which may offer the option to incorporate the higher wage.


With some businesses there is a sense of ‘what do I need to be seen to be doing?’ rather than ‘what can/should I do?’ For instance, in some cases companies pay the London Living Wage to workers based in London, but not to those outside. Another model I’ve seen related to various buildings in London, but the London Living Wage


was only paid in one of them at the time. This doesn’t bring the continuity that I believe our industry, and other similar industries, needs.


A further element affecting take- up of the Living Wage is that many companies don’t want to break the status quo. There’s a feeling of ‘if other companies around us aren’t paying it why should we?’ We need to see more companies willing to be disruptive and take the chance to improve people’s lives. There are compelling reasons to do so.


SIGNIFICANT IMPACT We promote the Living Wage Foundation’s level of pay, which is calculated based on the public’s perception of what is needed for a minimum acceptable standard of living.


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