COVER STORY 18
TRANSATLANTIC SUCCESS
Buckeye International are making waves both in their native USA and across the Atlantic in the UK. Here, we learn how their Symmetry Hand Hygiene and Eco Proportioning Programmes are making a big difference at home and abroad.
REGULARS 20
LET’S JUMP AND TAKE THE PLUNGE BEFORE
WE ARE PUSHED Paul Thrupp, the new Deputy Chair of the British Cleaning Council, takes a look into the future and concludes it would be better for the cleaning sector to be ahead of the game rather than have reform forced upon it.
23 50
CLEANING UP CUSTOMER
EXPERIENCE Bruce Blackledge, director at Arrow County Supplies, investigates how a thoughtful cleaning strategy can have an impact on customer satisfaction.
A CLEAN BILL OF HEALTH FOR
DISTRIBUTION Too often commercial buyers of cleaning products do not receive what they pay for, or receive products late. But help is at hand – independent distributor accreditation is key to telling the top suppliers from cowboys, says Jangro Operations Director, Joanne Gilliard.
NEWS 6
NEWSFLASH Your essential industry news,
including all the latest appointments, contracts and exciting company announcements. This month, Kärcher welcomes delegates to the UK for its world meeting, Arrow Solutions welcomes delegates from China, and the British Cleaning Council welcomes a new Chair, Deputy Chair and Council Reps.
www.tomorrowscleaning.com 28
THE SUMMER EVENT WASHROOM
Summer is the season of open-air festivals and sporting events. But how do the toilets at such venues cope with the huge crowds they generate? Amelia Baker from Tork looks at common washroom issues at summer events and considers ways of addressing them.
CONTENTS 48
EDITOR’S PICK
A FOAMY FUTURE Here, skin care expert Deb
looks into how switching to foam soaps can help you save more than just water.
EVENT CLEAN-UP 26
IN THE SUMMERTIME Tomas Gronager, CEO of
CleanEvent Services Ltd, discusses each of the stages involved in proper event clean-up procedure.
INDUSTRIAL CLEANING 36
THE CHALLENGE OF THE INDUSTRIAL
WASHROOM Marc Ferguson, International Business Development Manager for Kaivac, developers of the No-Touch Cleaning and OmniFlex Crossover Cleaning systems, discusses methods of saving time cleaning industrial washrooms without sacrificing quality.
38
WORKSHOPPING ORDER OUT OF CHAOS
Many workshops give an impression of disorder – particularly when surfaces are cluttered with tools, components and rags. Here, Tork offers tips for de- cluttering the industrial environment in a bid to improve productivity.
PRESSURE WASHERS & STEAM CLEANING
44 46
DOUBLE DOSE FROM DUPLEX
From sport’s rising stars to animals in need of a loving home, we take a look at two very different institutions that Duplex Cleaning Machines have helped to improve their floor cleanliness and hygiene.
A HIRE PRESSURE Clean Sweep UK looks at the
range of benefits to be had from hiring the most versatile of cleaning machines.
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