Once the doors open, it’s show time! The venue should be looking at its very best and the event cleaners filter in with the guests, ensuring that all areas of the venue are kept in the best possible condition. Food and drink spillages need to be cleaned up promptly to remove the risk of slips and trips, and washrooms regularly cleaned to maintain hygienic environments. Large numbers of visitors generate a significant amount of rubbish, so litter picking will be required and refuse bins must be regularly emptied, well before they are full, and the waste prepared ready for collection.
Customer focus is vital for event day cleaners, as they will be in direct contact with your guests. Their positive response when asked for help or directions will support everyone’s enjoyment of their day out. Your cleaning provider’s event managers will ensure that their teams are well trained and managed precisely during the event, ensuring that everyone is motivated to enhance the visitor’s experience. A smart and comfortable uniform, appropriate for the weather conditions, and appropriate cleaning equipment, will ensure that operatives are easily recognised and remain focused, productive and content throughout their working period.
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Post-event cleaning. Once the event has finished, a team of cleaners will ensure that all litter is removed
and the site left spotlessly clean. Stands are best cleaned by teams of people working along the rows in a sweep, ensuring that all litter and other rubbish is removed. All waste will be segregated and compacted as appropriate, to allow removal, recycling and reprocessing, which can be self-funding. Restaurants, bars, kitchens, washrooms and thoroughfares will be completely cleaned, returning every area to pre-event standards.
www.tomorrowscleaning.com
Large stadium events often have very tight timings, as key areas must be cleaned before the trucks are able to enter, and the derigging begins ready for the move to the next location. Experienced event cleaning teams will work in a well planned and executed operation to ensure everything is completed within the deadline.
Many events occur over a number of days, or with several sessions per day, so an experienced overnight or session turnover cleaning team, used to efficient, quality cleaning to tight deadlines, is vital in ensuring that everything is ready.
Consistency and high standards of cleaning help to ensure that visitors have the best experience at high footfall events, supporting your brand reputation. High customer satisfaction encourages longer dwell times, repeat visits and increased customer spend, increasing your business revenue. This all comes down to the customer focus of your supplier, and the attitude, training and management of their employees. A specialist event cleaning company and management team will be experts in ensuring high standards of quality, delivered in the most efficient way, bespoke to the requirements of your specific event and venue.
So, next time you are relaxing at a summer event, or planning one yourself, give a thought to all the support services behind the scenes, helping everyone to maximise their enjoyment.
CleanEvent Services specialises in providing cleaning and other soft services for sports, leisure, and entertainment venues, ensuring an exceptional experience for our client’s guests every day.
www.ceworld.com EVENT CLEAN-UP | 27
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