HOSPITAL PHARMACY TEAM OF THE YEAR
Pictured (l-r) are Erin Smith and Karen Smith from the Care at Home Pharmacy Technician Service and Ashley Cowen, Sales and Operations Director at AAH Pharmaceuticals.
THE CARE AT HOME PHARMACY TECHNICIAN SERVICE
T
o achieve the NHS Ayrshire & Arran Vision ‘To meet the pharmaceutical care needs of our population by transforming what we do,’
healthcare teams have to be innovative in finding new ways of working, developing and delivering sustainable models of service. Health and Social Care integration affords the opportunity for collaborative working with social care partners to ensure the right person is doing the right job at the right time.
The Care at Home Pharmacy (CAP) Technician Service – which comprises: Fiona Duffin, Care at Home Pharmacy Technician, South Ayrshire HSCP; Erin Philip, Care at Home Pharmacy Technician, South Ayrshire HSCP; Karen Smith, Care at Home Pharmacy Technician, East Ayrshire HSCP; Julie Raby, Care at Home Pharmacy Technician, East Ayrshire HSCP; Alexandra McMillan, Community Pharmacy Advisor, South Ayrshire HSCP and Joyce
36 - SCOTTISH PHARMACIST
Mitchell, Community Pharmacy Advisor, East Ayrshire HSCP - is an excellent example of partnership working to deliver the best level of patient centred care, across transitions. The pharmacy technician works with elderly and/or vulnerable residents within the Health & Social Care Partnership (HSCP) area, who have been identified by a health or social care professional as requiring help with a medication-related problem.
The team’s work is vitally important since Ayrshire population projections indicate an increasing ageing population, with improved life expectancy and increasing number of complex conditions and increase in associated hospital admissions. As extended family support networks move away, care for this population will fall to the HSCP Team. The HSCP ethos to support people to live well at home or in a homely setting, for as long as possible, rather than care home or hospital will
require development of New Models of Care, such as the CAP Technician service, to meet the needs of this population.
The service initially focussed on elderly people discharged from hospital with a care package, but now receives referrals from the multidisciplinary team involved in adult care: social work, care managers, homecare managers, district nurses, occupational therapists, enablement teams, and third sector organisations.
The CAP technician has close links with hospital pharmacy team, community pharmacists, and the GP practice support pharmacist team, following the patient journey to and from hospital. The CAP technician often refers patients to the practice pharmacist for medication review and rationalisation of therapy, where appropriate. After discharge, patients may be confused with
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