MEMBER NEWS Region’s family firms in spotlight
The 45 family businesses through to the final stage of the Midlands Family Business Awards 2017 have been announced, with 36 East Midlands family firms – including Chamber members –making up the coveted finalist places in this year’s ten award categories. Through to the final stage of the
various categories are Chamber members A1 Flue Systems, Dalycom,
DerbyDaysOut.com and Ward Recycling. Chamber patron John Pye
Auctions and Chamber members PwC, Shakespeare Martineau and The Wilson Organisation are all individual sponsors of category awards. All finalists now meet the Awards’ individual category independent judging panels, with each one led by a leading family business person, supported by a sponsor representative, an industry expert and a representative from the Awards team. The finalists are also automatically
entered into the People’s Choice Award, which will see them face the public vote to find the overall Winner and Highly Commended businesses. Now in their eighth year, the not-
Thirty-six East Midlands-based family firms are through to the finals of the Midlands Family Business Awards 2017
for-profit Midlands Family Business Awards are backed and run by Chamber member The Wilson Organisation. The firm’s MD, Charlotte Perkins, the third generation of the family to
lead the business, alongside her sister Annabel Prow, said: “The awards are the region’s only independent initiative to recognise the work and achievements of family businesses. “Each of this year’s entrants
demonstrate the exceptional pedigree of the family businesses based across the Midlands, and the finalists together prove the family business sector’s vital contribution to the region’s economy.”
Bus company’s service is just the ticket
Bus company trentbarton is in the running for two prestigious awards recognising outstanding customer experience and service. trentbarton is a finalist in the
Customer Centric Culture category, where it is up against companies including Waitrose, Scottish Widows and Capital One. And it is also a finalist in the
Customer Experience Team of the Year category, where one of its rivals for the award is Scottish Water. trentbarton was also a finalist in
the Chamber’s Derbyshire Business Awards last month in the category for Excellence in Customer Service.
trentbarton staff celebrate the company’s multiple awards nominations
All three awards include a focus
on companies that are delivering industry-leading standards of service and innovation in their customer experience. Jordan Kemp, Marketing and
Communications Manager, said: “Everyone at trentbarton is very proud that the company is being recognised both in the region and nationally for putting the customer at the heart of all we do. “We all believe that it is how the
customer feels about their experience with us that defines whether they become loyal users of our services.”
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