CONTRIBUTORS READER SERVICES
SUBSCRIPTIONS Denise Adams +44 (0)1462 471930
CIRCULATION Michael Emmerson +44 (0)1462 471932 EDITORIAL TEAM
EDITOR Liz Terry +44 (0)1462 431385
MANAGING EDITOR Katie Barnes +44 (0)1462 471925
PRODUCT EDITOR Kate Corney +44 (0)1462 471922
NEWSDESK Jane Kitchen +44 (0)1462 471929 Tom Anstey +44 (0)1462 471916 Jak Phillips +44 (0)1462 471938
ADVERTISING TEAM
PUBLISHER/ADVERTISING SALES Astrid Ros +44 (0)1462 471911
ADVERTISING SALES Julie Badrick +44 (0)1462 471919 John Challinor +44 (0)1202 742968 Paul Thorman +44 (0)1462 471904 Jan Williams +44 (0)1462 471909 advertising –
www.spa-kit.net Astrid Ros +44 (0)1462 471911 spa recruitment & training sales Helen Andrews +44 (0)1462 471902
ADVERTISING PRODUCTION Ed Gallagher +44 (0)1905 20198
WEB TEAM
WWW.SPA-KIT.NET
PRODUCT SEARCH ENGINE Kate Corney +44 (0)1462 471922
SPABUSINESS.COM Michael Paramore +44 (0)1462 471926 Tim Nash +44 (0)1462 471917 Dean Fox +44 (0)1462 471900 Emma Harris +44 (0)1462 471921
DESIGN Andy Bundy +44 (0)1462 471924
FINANCE Denise Adams +44 (0)1462 471930
CREDIT CONTROL Rebekah Scott +44 (0)1462 733477
On the cover: Township Yogi Project, South Africa (p94)
Matthew Brennan Based in Asia, Matthew Brennan is co-founder and director of the Horwath HTL Health & Wellness consultancy. He’s also a director of GOCO Hospitality and has previously worked in Europe, Africa and North America in consultancy and management roles. Email:
mbrennan@horwathhtl.com Tel: +66 2 252 6281
Neena Dhillon Neena Dhillon writes about spas and hotels and travel trends around the world for consumer and business titles, ranging from Sleeper, easyJet and Gatsby to Hospitality Design. She is also the former managing editor of the Great Hotels of the World Luxury Spa Collection directory. Email:
ndhillon@spabusiness.com
Colin McIlheney Colin McIlheney is the global research director at PricewaterhouseCoopers and in his 30-year career, he’s designed more than 200 global surveys. He’s also the research advisor for ISPA and has worked on many industry studies, including its latest Consumer Snapshot Initiative (see p64) . Email: ispa@ispastaff .com Tel: +1 888 651 4772
Kate Cracknell Kate Cracknell is editor of Health Club Management, Leisure Media’s magazine for the health and fi tness industry in the UK and Europe. Before joining Leisure Media, Cracknell spent two and half years travelling globally, following seven years working in advertising. Email:
katecracknell@leisuremedia.com Twitter: @HealthClubKate
Rhianon Howells Rhianon Howells was the launch editor of Spa Business and established it as a journal of note. As consulting editor, she is closely involved with its continuing development, while also writing about health, fi tness, travel and leisure as a freelance journalist in major national titles such as The Guardian newspaper. Email:
rhowells@spabusiness.com
Terry Stevens Dr Terry Stevens is the managing director of global leisure and tourism consultancy Stevens & Associates. The company specialises in strategic planning, with a focus on changing market trends, especially in the context of health and wellness tourism. Email:
terry@stevensassoc.co.uk Tel: +44 7850 885262
Spa Business is published four a year by The Leisure Media Co Ltd, Portmill House, Portmill Lane, Hitchin, Herts SG5 1DJ, UK. The views expressed in this publication are those of the author and do not necessarily represent those of the publisher The Leisure Media Co Ltd. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by means, electronic, mechanical, photocopying, recorded or otherwise, without the prior permission of the copyright holder, Cybertrek Ltd. Printed by The Manson Group Limited. Distributed by Royal Mail Group Ltd and Whistl Ltd in the UK and Total Mail Ltd globally. ©Cybertrek Ltd 2015 ISSN 1479/912X. To subscribe to Spa Business log on to
www.leisuresubs.com or email:
subs@leisuremedia.com or call +44 1462 471930. Annual subscription rates are UK £31, Europe £42 rest of world £42, students (UK) £20
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16
spabusiness.com issue 2 2015 ©CYBERTREK 2015
COVER PHOTO: ©PETER MATTHEWS PICTURES
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