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minimise costs and remove the need for double handling products. Beyond traditional B2B distribution, a growing


part of multi-channel retailing is internet fulfi lment (B2C) and direct to consumers (D2C). Naresh explained: “The growth in e-commerce in the toy sector has allowed us to leverage our e-fulfi lment expertise to offer leading-edge operations to our toy manufacturing and retail clients. The client’s e-commerce platform is fully integrated and we manage the whole process from receipt of stock to order picking, packing and despatch to their customers.” Meanwhile, Import Services operates Internet Fulfi lment B2C from its head offi ce site to ensure that the skills, facilities and systems are in place to manage this fast-moving channel.


Import Services also provides leading-edge web- enabled IT to track orders, stock and delivery 24/7, from PO tracking and inbound shipping services to PODs, systematically. Mike said: “Our clients gain real value from our web-based systems; global companies monitor exactly what is happening along their supply chain and at Import Services Southampton via our real-time systems.” Amethyst Group’s state-of-the-art systems enable the company to provide highly accurate inventory management and ensure peak volumes are delivered seamlessly for its clients. With an increasing demand for D2C channels,


where retailers are taking orders and asking for the supplier to deliver it directly to the consumer, providers such as Amethyst Group integrate with the


Import Services • •


customer’s system in order to print their labels, pick the product and use their carrier, if necessary, for home delivery. Finally, a core requirement for toy logistics is to manage the peak trading period by taking on additional staff and managing this key resource cost-effectively; Import Services and Amethyst Group both report that their workforce is at the heart of delivering consistently high service levels to the trade, pooling skills gained from experience in handling and formatting product to meet retailers’ demands, over many years. Both Amethyst Group and Import Services are


motivated and passionate about the toy industry; below we take a closer look at what each company offers.


01489 799 500 | www.importservices.co.uk Import Services is one of the leading port-centric logistics companies in the UK. Operating from Southampton container port and linking intelligent networks of supply chain services, with global real-time information, Import Services provides the optimum route to market in the new world of multi-channel retailing for the toy trade. The benefi ts of port-centric logistics with Import Services include: • Web-enabled IT to track POs, inbound shipping, orders, stock, delivery and PODs 24/7


Swift movement from container ship to adjacent warehouses for order processing


Pay as you go logistics services to match seasonality


• Cash fl ow advantage by deferring VAT and duty until after your product is sold


• Consolidated deliveries and back-haul to save money on pallet load deliveries


• Direct parcel despatch from container port warehouses to stores and consumers


• •


Established toy trade networks, retailer knowledge and joined-up- systems


Excellent client service plus warehouse development to underpin your growth.


Import Services’ mission is ‘Innovate and serve to win trust and growth’. Import Services retains clients and develops new business through its talented people, who are committed to delivering excellent service. Forward- thinking clients who have already chosen port-centric logistics to gain a competitive edge include Flair GP, Melissa & Doug, Toymaster, Jakks Pacifi c, Clementoni, Famosa, IMC, Winning Moves, F4K, Carte Blanche, Meccano, Mumbo Jumbo Toys, and most recently K’Nex.


Amethyst Group


01580 892 211 | www.amethystgroup.co.uk Amethyst Group is one of the UK’s largest third party logistics provider to the Toys and Games industry. The company has been operating in this sector for over 20 years, and has been the partner of choice for clients who have won the Toy of the Year award six times in the last decade. Amethyst offers bespoke solutions and fl exible resources to give its clients a stress-free logistics solution on a variable cost basis, delivering improved cash fl ow and the freedom to concentrate on core business. Amethyst’s award-winning services encompass more than just storage and distribution; its solutions are focused on delivering successful peak operations as standard, and their long-term relationships with retail customers’ distribution centres ensure maximum delivery conformance. The company also includes point of exit processing as standard and offers value added services such as customisation and co-packing in the DC.


Amethyst has signifi cant experience and expertise in e-fulfi lment,


processing orders for UK, European and international end users. Its systems are compatible for integration with all parties and web platforms providing receipts, inventory, order status and returns interfaces. Orders are despatched the same day via tracked delivery services to match clients’ requirements.


74 Toyworld


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