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ALL PICTURES:
As the most advanced retention/
loyalty scheme in the UK, Gym
WWW
miles can offer its members
savings on holidays and travel
.IST
OCK.COM
GYM MILES FAQ’S
Q How much does it cost my Q What is a Gym mile worth? Equally, members can earn further
club to join the network? Gym miles as such do not have a points from purchases made in the club.
Clubs join the network for free. All monetary value, but they are required Q What if a member only
marketing materials are provided free of to access limited offers and special visits the club occasionally?
charge. Members pay a £6 subscription discounts that will roughly equate to Members can still benefi t and access
to join for one year. 1.5p per mile. discounts on over 600,000 products
Q How do members sign up? Q How do members redeem from 300 top retail names, but they will
Most clubs include the £6 in the joining/ their Gym miles? need to trade fi ve miles to enter – so
administration fee for new members or They can view their account and balance must make visits to the club.
buy it for those who have been at the of Gym miles online. If an offer requires Q What happens if a
gym for over a year. Others can log on Gym miles, their Gym miles will be member leaves?
and join online. deducted accordingly when the member If they have bought a membership, this will
Q Can anyone sign up? purchases the item. run the full year. However, they will lose
Technically yes, but you can only earn Q Can Gym miles be all their Gym miles. Members accounts
Gym miles from clubs that are part of used in my Club? will be closed once you inform us.
the network. You cannot enter the site Yes. Members can download a voucher Q What management time will
without trading fi ve Gym miles to get a to be produced in the club in exchange I need allocate to run this?
24 hour pass. for a promotion created by the club. None really. Once you e-mail the
Q How do you earn Gym miles? Q What if I am running spreadsheet with the members’ details,
Every time a member visits the club my own Gym Challenge or we do the rest.
we award 10 miles. There is more reward secondary spend? Q Who do I contact for help?
information in the How it Works section You can award Gym miles for members You can contact us online or by phone
for operators on the site. completing a challenge by emailing us. as detailed on the main website.
FOR MORE INFORMATION OR TO ARRANGE FOR A MEMBER OF OUR SALES TEAM TO CONTACT YOU
PLEASE CALL 020 3178 6647 OR EMAIL US INFO@GYMMILES.NET
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