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Rocky Gill Second and Third Chances B orn in Tyler, Texas, Rocky Gill moved


10 times during his childhood because of his father’s job as a salesman. As a result, Rocky decided when he finished college he would settle somewhere and stay there the rest of his life. In 1981, after graduating from a private Christian college in Chattanooga, Tennessee, with an accounting degree, Rocky moved back to Tyler. His grandmother, who lived there, set him up with an interview at a CPA firm which promptly offered him a job.


Rocky later became a controller for a health care organization. This was a great career, but Rocky wondered whether he might find a better fit owning a business. “I worked hard and took my job personally,” Rocky said. “The trouble was that I was just on a salary, so I wasn’t being compensated for my extra efforts. I began to think it might make sense if I could find some way to work for myself.”


A friend of his opened an Express Employment Professionals office and started telling Rocky about the advantages of being an Express franchisee. “Before I knew it, my friend arranged for me to go to headquarters in Oklahoma City for what Express calls Discovery Day,” Rocky said. “I found myself being shown around the office. I didn’t know it at the time but the company leaders were evaluating me to see if I’d fit into the Express family. Since I had not realized what this event was all about, I had not prepared financially to make a buying decision. The company leaders must have sensed my insecurities because at the end of Discovery Day, I wasn’t offered a franchise.”


For Rocky, this was a difficult time. He had loved Express from the moment he walked in the door. “The whole feel of the place emanated with excitement, integrity, and positive energy.


I was especially impressed with CEO Bob Funk. I could tell he was an extraordinary man who had built a fantastic team of people around him. I knew then that this was the kind of company I wanted to be associated with.”


Two years later, Rocky had another chance, but a different obstacle arose. A verbal commitment was given to a neighboring franchisee saying his territory could include Tyler. That news was extremely disappointing for Rocky.


However, the other franchisee changed his mind, deciding he didn’t want Tyler as part of his territory. “Needless to say, I went right back for the next Discovery Day and was accepted for a franchise,” Rocky said.


After 18 years as an Express franchisee, Rocky has his share of stories to tell. One associate who stands out in his mind is a lady named Sue who came in upset because she had just been fired from her job as a bookkeeper. As Sue told her story to Rocky, her eyes filled with tears and Rocky’s heart went out to her.


Determined to help, the office called the health care company where Rocky once worked, and it turned out they needed someone in admitting. Sue ended up working for that company for 15 years and only recently retired.


“Sue’s story caught my attention and captured my heart, but there are so many stories like hers,” Rocky said. “For some people, coming to Express is like going to the hospital. They come in here in pain. They come in as a last resort. They are at their lowest moment, and we are able to offer them hope.”


In addition to helping people find jobs, Rocky loves spending time with his granddaughter and playing the piano.


25


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