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TRAINING & EVENTS


TRAINING & EVENTS


THE BUSINESS TOOLKIT


CREDIT CONTROL & RECOVERING DEBTS Date: 8 February Time: 09:30 – 17:00 Cost: Members: £199 + VAT Non Members: £249 + VAT


Learn how to operate an efficient credit control system. Delegates will learn the importance of good cash flow and how to collect outstanding monies whilst maintaining good relations with the customer.


HABC 2 HEALTH AND SAFETY IN THE WORKPLACE Date: 14 March Time: 09:00 – 17:00 Cost: Members: £199 + VAT Non Members: £249 + VAT


Gain essential knowledge of health and safety for employees working in any type of business sector. The qualification covers the following topics: legislation, the workplace and workplace equipment, manual handling, hazardous substances, workstation design, transport and vehicles and noise and vibration.


GETTING THE MESSAGE RIGHT


PRESENTATION SKILLS WITH IMPACT! Date: 14 February Time: 09:00 – 17:00 Cost: Members: £199 + VAT Non Members: £249 + VAT


Anyone who needs to sell an idea, product or service would find this course useful. It aims to show delegates how to construct a short, snappy and effective presentation by considering aims and outcomes, body language, images, language and ‘death by Powerpoint’.


MINUTES MADE EASY Date: 15 February Time: 09:00 – 17:00 Cost: Members: £199 + VAT Non Members: £249 + VAT


This full-day course will help those that attend to understand what is needed to produce clear and precise minutes. Topics covered include: types of meetings, speed


28 inbusiness FEBRUARY/MARCH 2017


writing and how to annotate different kinds of information.


DEVELOPING ASSERTIVENESS SKILLS Date: 28 February Time: 09:00 – 17:00 Cost: Members: £199 + VAT Non Members: £249 + VAT


Be more effective, positive and competent in the workplace and beyond by learning to be firm but fair with colleagues. Delegates will realise the benefits of assertive behaviour through saying no effectively, giving and receiving criticism and recognising and dealing with fear.


SALES & MARKETING


SOCIAL MEDIA MARKETING Date: 7 February Time: 09:00 – 17:00 Cost: Members: £199 + VAT Non Members: £249 + VAT


This practical session will show how social media can be utilised to its full potential as an essential marketing tool to strengthen a brand and customer relationships and meet a company’s business and communications objectives.


ESSENTIAL SELLING SKILLS Date: 7 March Time: 09:15 – 17:00 Cost: Members: £199 + VAT Non Members: £249 + VAT


The art of ‘selling’ is not the gift of the gab. There is a solid structure that underpins successful ‘selling’. Learn the structure of sales, self- assess your own ability, learn new skills and make more sales.


MANAGEMENT & PERSONAL DEVELOPMENT


RESILIENCE IN THE WORKPLACE Date: 9 February Time: 09:00 – 17:00 Cost: Members: £199 + VAT Non Members: £249 + VAT


This interactive course provides clear and practical advice on how to recognise and deal with stress in the workplace. On completion delegates should be able to: understand the causes of stress; have awareness of


Northamptonshire Chamber offers a comprehensive and varied range of BUSINESS-RELATED TRAINING and bespoke training courses to develop the skills and knowledge of your business and its employees


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