What’s included in your holiday price?
Return flights From a selected airport. The price of your holiday will be influenced by your flight selection and date for travel. See ‘Your choice of flight’ and the flight information section of our website for full details. (In flight meals may be charged extra).
Return transport Between your destination airport and accommodation in resort is included. This will usually be in the form of a mini bus or coach transfer.
Accommodation Guide prices are shown per person and are based on two non- infants sharing a club room/yacht. Under occupancy and facility supplements may apply in some rooms, including but not limited to premium, sea view, single and family room supplements. Please see ‘under occupancy and single supplements’ for further details. Yachts are available from 5pm on day of arrival.
Meals in accommodation Are detailed on each resort page. Once on flotilla all holidays are on a self catering basis.
Activities Dinghy sailing, windsurfing, cycling, kayaking, stand up paddle boarding, fitness classes, water skiing, tennis tuition and use of equipment depending on your accommodation and holiday choice. Health and beauty treatments plus some activities such as rock climbing and kitesurfing are at an additional cost.
Kids’ clubs Sea Urchins, Sea Badgers, Surfbusters, Sharksters, Surf Squad, Wave Riders and TAG children’s clubs are included in most of our beachclubs. Starfish and Hot Shots are available at a supplement.
Marine insurance Covering injury or damage you may cause to third parties with our equipment, and accidental loss or damage to our equipment and inventory.
Travel information
Flight details Flight timings shown are based on the 24-hour clock system. These timings, however, are provisional only and will be submitted for approval by the relevant Airline industry scheduling committees, and are therefore given for guidance only and are subject to alteration and confirmation. Our reservation system will show the latest timings for your flight. The right is reserved to substitute alternative airlines and/or aircraft at any time. All bookings are subject to the grant of licenses by the Civil Aviation Authority.
Airline (operating carrier) information In accordance with EU Regulations we are required to advise you of the operating carrier(s) (or, if the operating carrier(s) is not known, the likely carrier(s)) that will operate your flight(s) at the time of booking. Where we are only able to inform you of the likely carrier(s) at the time of booking, we will inform you of the identity of the operating carrier(s) as soon as we become aware of this. Any change to the operating carrier(s)
after your booking has been confirmed will be notified to you as soon as possible. Any change in the identity of the airline, flight timings and/ or aircraft type will not entitle you to cancel or change to other flight arrangements without paying our normal charges except where specified in our conditions.
Flight routing A direct flight may touch down en-route for re- fuelling, or to pick up and/or drop off passengers. In these instances you are not normally required to disembark and the flight is still considered to be a direct flight.
Changes to our flight programme To ensure we can offer you the best choice of flights at the most popular times of the year, we may put additional flights on sale under different flight codes. We cannot guarantee these additional flights will not incur higher holiday prices and details of these prices will be advised on our website or by your travel advisor. Please also note that the flight information shown in our brochure may change after publication. Occasionally it is necessary to change the airline used. That may mean a flight shown as being operated by one airline is substituted by another airline and some services may change and you will not be entitled to any compensation. If you have paid a supplement for an upgraded service, this cost will be refunded.
Your choice of flight When you check our latest holiday price with your travel advisor or on the Neilson website, you will be advised of the basic holiday price including any additional costs associated with your choice of flight (such as, the departure point, day and time of flight or seasonality of flight). By way of a guide, we have shown the minimum price increase that will apply to the holiday prices shown depending on your flight selection - these are listed in the ‘Flight Information’ section at the back of the brochure. The flight you choose will influence the price you pay for your holiday. When you book your holiday you will be quoted the current adult/child ‘holiday price’ which is the basic price inclusive of all applicable costs for the flight you choose. (This is with the exception of supplements for extra legroom seats or any other pre-bookable optional services not shown as being included). Our holiday prices may vary due to:
1. Where you fly from – our illustrated prices are based on a selected London flight from Heathrow or Gatwick, but (depending on the destination) we may be able to offer a choice of flights from these airports or other UK airports at higher or lower prices.
2. The time of year/seasonality of your holiday. Our prices give an indication of the peak and off peak travel periods with higher prices at certain times of the year. Regional variations in the demand for flights from local airports on different dates also influence the holiday price you pay.
Infants (0-23months) The infant must either sit on an adults lap or occupy a car seat (infants must be at least six months to occupy a car seat). If choosing to occupy a car seat, we recommend you contact the relevant airline for regulations for the car seat. Customers choosing this option will need to book a flight seat for the infant. The price of a seat for an infant will usually be the adult seat only price. Children aged 2 or over on the RETURN flight must pay the appropriate child price of the holiday. Children under two at time of return journey pay £105 plus a supplement if using the Starfish Club.
neilson.co.uk – 0333 014 3350 113
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