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Glasgow Business . 33 www.glasgowchamberofcommerce.com


IDEAS ON HOW TO SHAPE GLASGOW’S FUTURE CITY CENTRE


INCREASED DATA SHARING AMONG ALL CITY CENTRE PARTNERS “If the city centre was a store, you would be able to know what you were selling. If there was the right kind of data sharing, a picture of the trade of the city centre as a whole would be available.” Kevin Kane, Executive Director, Glasgow Economic Leadership Board


“Could Glasgow become the test bed for gathering this kind of information – not just retail sales, but also a picture of the whole range of economic activity?” David Ross, Managing Partner, Dram Communications


“I think it’s important to distinguish between generally publicly available data and bespoke data.” John Langford, Director of Live Entertainment, Scottish Exhibition and Conference Centre


“City centre retailers wouldn’t want to share too much commercial information, but perhaps one thing that could be shared is accurate footfall information.” Dr Iain McRitchie, MCR Holdings


CAR PARKING “Could we have a system that directs you to where available car parking spaces are – a car would be directed to a single, available car parking space that was near where you were going to go?” Anne Ledgerwood, General Manager St. Enoch Centre and Chair, City Centre Retail Association


CITY CENTRE CO-ORDINATION BODY “There are numerous developments taking place over the next few years such as the redevelopment of Queen Street Station. Could we use the model that Stuart suggests to handle all the implications and effects of those?” John Langford, Director of Live Entertainment, Scottish Exhibition and Conference Centre


“During the Commonwealth Games there was a Group called C3 – made up of the Scottish Government, the City Council, the police, the business community and other relevant stakeholder groups – that dealt with problems that arose. Is there something about the model that we could use for the continuing management of the city centre?” Stuart Patrick, Chief Executive, Glasgow Chamber of Commerce


USING LEADING-EDGE TECHNOLOGY: GLASGOW CITY CENTRE APP “We could have an intelligent app that offered suggestions for what to do next. ‘you have just left John Lewis, what do you want to do now? Do you want to shop more or do you want to do something cultural?’” Susan Deighan, Chief Operating Officer, Glasgow Life


“I bought an app in Berlin that told me what was available. Where to eat, where to visit … there’s a new restaurant there. I paid €2 and that meant the whole of Berlin was at my fingertips.” Bill Kistler, Co-Founder, Forum 48


DIGITAL INVESTMENT TSAR Should there be a digital strategist that would lead all this – an investment tsar whose job would be to get the right digital tools deployed in Glasgow city centre?


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