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INTERVIEW: Liane Hartley


Ethical sourcing, Environmental sustainability, and Workforce welfare.


Mend’s main areas of direct support are: producing DSJV’s quarterly RP and sustainability reports to Crossrail, advising on RP issues across the project disciplines, managing the DSJV Placement & Work Experience programme; monitoring site and project compliance with London Living Wage, Diversity Works for London and the Ethical Trading Initiative; and acting as vice-chair to the innovative Crossrail Ethical Supply Chains in the Construction working group, which is developing new methodologies for mapping ethical risks in complex infrastructure projects. We work closely with the procurement team to engage, monitor and manage sub-contractors and our supply chain; work with the human resources and training manager to deliver on our apprenticeship, work experience and job starts targets and the environment team to monitor recycled content and carbon emissions.


DSJV has reached ‘World class’ performance in a number of RP reporting areas including supplier diversity, monitoring and reporting, fair employment, job creation and apprenticeships.


We have created Source RP with the aim of helping people in the infrastructure and built environment industry (and beyond) connect, share and learn with other people and organisations that are delivering in this very complex and fast moving agenda


The DSJV work experience Summer Academy enabled DSJV to win a Crossrail 2013 Sustainability award and I was runner up in the Crossrail 2012 Annual Awards Inspiration category for my work on ethical sourcing and youth engagement. Key to the success of this has been collaboration and partnering. Everything about Crossrail is big. Applying RP and social value to a project of this size has never been done before so as a group of Crossrail contractors we came together to share information, experience (good and bad) and lessons learned on how to embed things like ethical sourcing into what in some case are very well-established systems, processes and supply chains. We established the Ethical Supply Chains in Construction Working Group.


And that is when it gets complicated. The rest of the industry and its suppliers need to respond and gear up. There is resistance sometimes but with patience and persistence we get there. However, without working as a group we would never have made the progress we have made.


About Source RP


Source RP acts as a bridge to bring people together from a spectrum of audiences and interests to challenge conventions on how to deliver responsible procurement successfully. It wants to help RP be an integral part of a businesses’ mind-set and operating culture instead of a box ticking exercise. Source can facilitate this by focusing on:


• promoting intelligent commissioning: helping commissioners become better and more creative at developing briefs and tenders and shaping what they ask suppliers and consultants for, through the procurement process


• promoting intelligent delivery: helping clients, contractors, designers, consultants become better and more creative at meeting the challenges of delivering RP and social value for clients and seeing the benefits it brings to their own business and industry as a whole


• bringing people together: sharing best practice, bad practice, new ideas, research, business opportunities, contacts, events and training


• widening benefit: helping commissioners and clients see procurement as an opportunity to achieve wider benefits, beyond the basics they are asking for


• doing and saying things differently: exposing people to the many different ways you can deliver social ‘value’ beyond box-ticking exercises.


Source RP will provide a platform to exchange and find information; events with opportunities to meet and share; training to learn from our peers; and a network to find partners for projects and initiatives. www.linkedin.com/groups/Source-RP-6537992?trk=my_ groups-b-grp-v


So from this experience on ethical sourcing, we felt that there needed to be a space for us to come together as an industry (and beyond) to share issues and experience. This way, we can all benefit from accelerating towards knowing how to do things differently and better. We have created Source RP with the aim of helping people in the infrastructure and built environment industry (and beyond) connect, share and learn with other people and organisations that are delivering in this very complex and fast moving agenda. It will also be a space for exploring new ideas, tools, processes for delivering RP. The objective of Source RP is to create an RP network and centre of excellence for the built environment sector, with a focus on social value. The key challenges and opportunities we see ahead for embedding social value in the rail and wider infrastructure and built environment sectors are below and we are hoping that Source will help to address these:


• mainstreaming RP but not making RP mainstream: the former is RP being a vital functional and creative part of day-to-day operating culture and approach to business rather than the latter being RP as effectively in-sourcing ‘good business’ as a bolt-on, without actually changing own ways of thinking and doing


• not being about ticking-boxes or rubber-stamp approvals: helping businesses, projects and organisations move towards improving performance - and competitive advantage - by understanding and managing their social impacts


• fostering connections between organisations that would not have met otherwise: enabling an eclectic mix of people and ideas to come together is often the best way to foster innovation because it widens exposure of different people and groups to collaborate


• building relationships across networks and sectors to get things done: expose businesses and organisations to a wider mix of other organisations and partners to enable them to play with people that don’t normally play with them.


• February 2014 Page 53


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