Business profile
systems and products is, of course, also available from RailServices. Consumables and rotable product supply can also be managed on behalf of the customer by RailServices who can use the latest in logistics techniques to supply directly from their own extensive warehousing facilities. Parts supply can be from stock or against an agreed customer demand schedules and lead times through structured but flexible supply contracts. Customers’ assets can also be fully managed to optimise in-service availability.
Flexibility
and overhaul, rail plant and equipment repair and overhaul and supply chain support and management using the latest in logistics techniques.
Services can be provided at customers’ own locations and facilities if required. These include a 24 hour, 364 day incident and rectification service. Following a request for assistance with incident or rectification RailServices will visit the customer’s site within 24 hours of the
call and have the ability to transport and deliver the vehicle to a location as required. RailServices can offer customers RAIB investigation quarantine berths if they are required.
Components can also be supplied to customers whether they are overhauled, especially manufactured or re-manufactured or, from the original systems manufacturer. The extensive Knorr-Bremse Rail Group portfolio of
In addition to offering capacity and capability RailServices considers flexibility to be at the core of its proposition. Individual services can be demanded from the huge range available and provided to customers as and when needed or against pre-agreed targets with all of the variety of choices in-between and through the entire life cycle of the train. RailServices sees its role as one of working together with and supporting customers to keep their trains safe, reliable, available and importantly, in revenue earning service. It certainly has the capability, capacity and flexibility to do just that.
•
Contact Nick Brailey Tel: 01225 898700 Email:
nick.brailey@
knorr-bremse.com Visit
www.knorr-bremse.co.uk
February 2014 Page 145
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