Airline Survey 2014
The Business Traveller Airline Survey, created in conjunction with
seatplans.com, gives you the information you need to choose the best airline, class and seat for your journey and budget
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30°
HOW IT WAS WORKED OUT 12 3
ECONOMY B777-300ER 3-3-3
aircraft type to allow you to compare products across the whole fleet in each class.
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SEAT CONFIGURATION This is the way seats are arranged
throughout the plane. The layout is important to know as some airlines are squeezing more seats into their twin-aisle planes by configuring them 3-4-3 as opposed to 3-3-3, for example, meaning you have less space.
SEAT PITCH This is the distance between seats,
measured from a fixed point on one seat to the same point on the one in front.
PLANE TYPE AND CLASS We have arranged the survey by
32” N/A ST 10.6” US
The exact measurement differs from airline to airline, but is an indication of how much legroom you will get.
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We have identified five main types: standard (ST), cradle-style (CS), fixed shell (FS), angled lie-flat (AF) and fully-flat (FF).
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INDIVIDUAL SCREEN AND SIZE With more airlines installing personal
screens, it can be a shock to discover one that hasn’t. But the size of the displays can differ.
SEAT WIDTH Airlines obtain the seat width either
by measuring the cushion, the distance between the armrests or from the outside of one armrest to the outside of the other.
SEAT LENGTH A measurement for fully-flat seats only.
This is when the pitch becomes redundant – the length of your bed is what matters.
SEAT RECLINE This can be measured from either a
horizontal, a 90-degree or take-off position.
SEAT TYPE This mainly depends on a seat’s recline.
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AUDIO-VIDEO ON-DEMAND AVOD in-flight entertainment – the ability
to stop, start, rewind and pause movies, music, games and TV shows – is becoming a must-have feature across the classes. This is replacing the old-fashioned system of playing a selection of movies on a loop.
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passengers to use their mobiles in flight. Prices depend on network providers and not all carriers will allow all forms of communication, so we have specified which are available (see inside the mobile phone icon for whether emails, SMS messages or voice calls are possible onboard).
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POWER SOURCE Many aircraft offer in-seat power, be
it through UK, EU, US, SA (South African) or UNI (universal) sockets.
INTERNET Many carriers are now either allowing
passengers to connect in-flight to the web through GPRS (charged via network providers at international roaming rates) or, more commonly, by installing onboard wifi at a set fee.
MOBILE PHONE USE Airlines are increasingly allowing
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EMAIL VOICE
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JANUARY/FEBRUARY 2014
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