www.buyingbusinesstravel.com
In association with
Databank Egencia and GBTA Foundation report
The GBTA Foundation and Egencia surveyed 1,429 travel managers across North America, Europe, Asia-Pacific and Latin America, asking them their opinions on the evolution of travel management
MOBILE TRAVEL TOOLS
Travel managers around the world who cited mobile tools as important or very important
Mobile apps to organise travel
61% 41%
56% 59%
Asia-Pacific Europe
Latin America North America
Smartphone 74%
59%
82% 84%
NA 84% WW 75% APAC 67% EU 64%
Strong relationship with preferred vendor
WW 68% APAC 68% NA 67% EU 55%
Travellers’ adherence to booking through approved channels
EU 70% NA 68% WW 67% APAC 62%
Communication of travel policy
HOW ARE YOU DOING?
Travel managers were asked in what areas they felt they were achieving success, and some areas saw a notable disparity between the regions
Worldwide Asia-Pacific North America Europe
APAC 67% WW 65% EU 65% NA 63%
Cost savings
Is your company successful in these areas?
FUTURE ESSENTIALS Travel managers were asked what they consider essential for a global programme in the future
Cost containment strategies Data integration in travel programme Flexibility
Integration of mobile technology in travel programme
Adapting to different traveller demographics
Source: Egencia and GBTA Foundation
WORLDWIDE ASIA EUROPE NORTH AMERICA 74% 73%
74% 56%
68% 65% 55% 74% 58% 57%
65% 82%
61% 57% 47%
77% 88%
68% 73% 59%
A year-on-year rise of more than 17%, based on GBTA's 2013 projection of US$224 billion
US$ 262
BILLION GBTA’S
PREDICTION FOR CHINA’S SPEND ON BUSINESS TRAVEL IN 2014
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