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p02-03 BKU-DEC20 2020_bku 26/11/2020 12:56 Page 2


How to enhance your customer journey with online engagement.


Online strategy and consumer engagement have been key for many B2C businesses for over a decade. More recently, the global pandemic has escalated the importance of online methods of engagement and lead generation. These are now becoming essential for survival, especially for retailers and manufacturers in the KBB industry.


1 A Showroom Named Desire


When it comes to starting a new interior design project, inspiration is key! With platforms like Houzz or Pinterest, consumers are now used to


 a store. What if you could inspire them with a virtual showroom of your own 


2 Offering an Interactive Experience


For a generation of consumers that delights in all forms of hands-on customisation and DIY involvement,  is a game-changer. Give them the


opportunity to play with options,   designer and purchase your products online.


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