thebiginterview
What cloud security and data protection issues are being driven by the shiſt to remote working? Dave MacKinnon, CSO, N-able: “Treat actors are very good at evolving and adapting, and the cloud is no exception. “COVID has accelerated our shiſt to the cloud and remote
working and extensive use of the cloud can mean misconfigured accounts and systems, weak passwords, and more vulnerabilities. Te number of devices and networks that are being used to access work files has significantly increased as staff are using both work and personal devices – and from unsecured or unknown networks at times. Not only does this increase the risk of a successful attack and data theſt, it’s far more difficult for businesses to monitor agents on home devices. Insecure endpoints and use of public networks means businesses
will struggle to evaluate their full IT environment. Teir security plan should take this into account, with endpoint protection, patch management, password management, and backup and recovery all tailored to a distributed workforce and protecting sensitive data long term. It all comes down to building a posture of security that has you adequately prepared for the worst-case scenario while setting you up for better recovery and success not if, but when, it happens.”
What roadmap does N-able want to deliver? Mike Adler, CTO, N-able: “N-able is going all in on the cloud to help our partners truly “own” it. However, the cloud itself is no walk in the park. While it’s great that everyone uses it, it’s complex and can be hard to automate. And the cloud is not typically optimised for MSPs. “At N-able, we’re focused on helping our partners truly optimise
the value of the cloud. Recent big changes include the acquisition of Spinpanel - resulting in the launch of Cloud User Hub. We also continue to invest in our innovative cloud-first Cove Data Protection solution, which not only provides Data Protection in the Cloud, but also Data Protection for Cloud Data including Microsoſt OneDrive and the entire Microsoſt 365 offering. Our investment in our platforms is aimed at helping MSPs adopt the mantra of “manage everything” vs. “manage IT,” which is critical with SaaS
www.pcr-online.biz
sprawl that is impacting every organisation. “As we further build our roadmap on top of these, we’ll be
expanding on our partners’ ability to build their business more directly around the Microsoſt Cloud in particular, while also helping them do more in the ways they need to. Our partners are our North Star when it comes to decisions around our product strategy and that will not change.”
What or where are the strengths/weaknesses currently in this marketplace? John Pagliuca, CEO, N-able: “Like all businesses, our MSP partners are facing some economic turbulence due to a number of national and international factors. Meaning it’s time to hit the books. Understand the debt structure – what’s fixed, what’s variable? Mitigate costs now and focus on the bottom line; if not done properly, this could be the equivalent of just one bad hire. Most importantly, plan now for 2023. Consider securing additional financing, if there’s a need, and communicate future benefits with your customers. As the saying goes, if you fail to plan, you can plan to fail. “But while the overall climate may be uncertain, the headwinds
that MSPs face can easily be turned into tailwinds with the right perspective. “Security Treats can be shiſted to an enormous revenue
opportunity if the value is clearly communicated. Technology and cloud complexities can be addressed with automation and standardisation as this can make these game changers for scalability. Labor shortages: Co-managed is a huge win for MSPs now as internal IT departments are not only seeking help, but looking at ways to optimise their own operations.”
December/January 2023 | 17
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52
