BIKEBIZ AWARDS
RETAILER AWARDS
IBD OF THE YEAR, SUPPORTED BY V12 RETAIL FINANCE - PEDAL POWER SCOTLAND
Winners quote: “The Pedal Power team are super grateful to have been nominated and announced as this year’s winners of the IBD of the year! We are still buzzing from the excitement of the awards night and would like to thank our friends, customers and suppliers for voting for us as the winners after making the final shortlist previously.
“We have an amazing group of staff who are consistently striving to do better for our customers in every aspect of their cycling journey. From sales, servicing and bike fitting to our new professional level of coaching there isn’t anything we can’t offer!” Jonathan McBain
OMNICHANNEL RETAILER OF THE YEAR, SUPPORTED BY V12 RETAIL FINANCE - RIBBLE
Winners quote: “Our goal has always been to create a seamless experience at every touchpoint—whether through our digital presence, immersive showrooms, or the integration of live video calling for personalised one on one shopping experience from anywhere in the world. Every step of the way, our team has worked tirelessly to deliver an outstanding customer experience, driven by a daily commitment to improvement.
“This award is a true testament to the dedication, passion, and hard work of the entire Ribble Cycles team. Here’s to more innovation and raising the bar even higher!” Matthew Lawson, chief digital officer
BEST RETAILER SERVICES, SUPPORTED BY V12 RETAIL FINANCE - GREEN COMMUTE INITIATIVE
Winners quote: “We are delighted to have won another BikeBiz award. In the eight years that GCI has been operating, this is the third time we have won the award and it’s just as special each time.
“We’ve seen much discussion about the Cycle to Work Scheme this year and we are delighted that our peers view GCI in a much more positive light than some of the legacy providers. From day one, our ethos was to be fair to everyone taking part in the scheme and that approach continues to this day.
“Our aim is to offer a top-class customer experience to all everyone
including our experienced and knowledgeable bike shop partners. This coming year sees some exciting new projects going live and we will continue to seek solutions to improving access to bikes for everyone. Thanks again from a very delighted GCI team! Joanna Flint, marketing director
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16 | December 2024
December 2022
www.bikebiz.com
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