FRANCHISESERVICES Make every lead count


Moneypenny's services can free up your valuable time, allowing you to focus on your franchise


E


very business lead is worth its weight in gold to a franchise. Jess Edwards, corporate channel


manager at Moneypenny, explains how to maximise the potential of every lead a franchise business receives. “It goes without saying, new business


is important to every franchise. Each lead is valuable and could be your next biggest customer. Even if it goes nowhere at fi rst, they could well decide to do business with you or give you their custom later down the line. So, how can you make sure you’re available and picking up these leads as they arrive?”


Live chat on your website “Your website is often the fi rst place a customer or prospective franchisee will go when interested in your business. Make sure you’re ready to greet them and answer their questions by having live chat on your website. You are essentially putting a


welcome and information desk on your website. Visitors are greeted by a friendly person asking ‘How can I help you?’ and are able to chat and ask questions at a time and pace to suit them.”


Telephone answering when you’re busy “One way of ensuring that new business leads are always captured is by engaging with a telephone-answering service during times you’re particularly busy or when staffi ng levels are low. You can rest assured that every call is answered in a friendly, professional manner and all details are taken down and passed on to you immediately, meaning you never miss out on new business opportunities.”


Try Moneypenny for free “By taking a free, no-obligation trial, you can see for yourself how Moneypenny can help you increase revenue and enhance service levels, 24/7. Talk to us today.” l


CONTACT Moneypenny Call and live chat answering 0333 202 1005 www.moneypenny.com/uk jess.edwards@moneypenny.co.uk


More sales 24/7 brilliant service Happy customers


When Moneypenny looks after your calls and chats.


Franchises use us because we offer the very best people and technology to deliver the most efficient and satisfying experience for customers. Discover how we will make your franchise even more successful. Talk to us today.


TELEPHONE ANSWERING LIVE CHAT SPECIALIST TEAMS MOBILE ANSWERING


moneypenny.com 0333 202 1005


BUSINESSFRANCHISE.COM 163


Hayley, Moneypenny Receptionist.


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92  |  Page 93  |  Page 94  |  Page 95  |  Page 96  |  Page 97  |  Page 98  |  Page 99  |  Page 100  |  Page 101  |  Page 102  |  Page 103  |  Page 104  |  Page 105  |  Page 106  |  Page 107  |  Page 108  |  Page 109  |  Page 110  |  Page 111  |  Page 112  |  Page 113  |  Page 114  |  Page 115  |  Page 116  |  Page 117  |  Page 118  |  Page 119  |  Page 120  |  Page 121  |  Page 122  |  Page 123  |  Page 124  |  Page 125  |  Page 126  |  Page 127  |  Page 128  |  Page 129  |  Page 130  |  Page 131  |  Page 132  |  Page 133  |  Page 134  |  Page 135  |  Page 136  |  Page 137  |  Page 138  |  Page 139  |  Page 140  |  Page 141  |  Page 142  |  Page 143  |  Page 144  |  Page 145  |  Page 146  |  Page 147  |  Page 148  |  Page 149  |  Page 150  |  Page 151  |  Page 152  |  Page 153  |  Page 154  |  Page 155  |  Page 156  |  Page 157  |  Page 158  |  Page 159  |  Page 160  |  Page 161  |  Page 162  |  Page 163  |  Page 164  |  Page 165  |  Page 166  |  Page 167  |  Page 168  |  Page 169  |  Page 170  |  Page 171  |  Page 172  |  Page 173  |  Page 174  |  Page 175  |  Page 176  |  Page 177  |  Page 178  |  Page 179  |  Page 180