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Feature


The Coaching Conundrum


World of Learning Conference Chair Robin Hoyle suggests a reality check when it comes to the concept of coaching ... and, whatever you do, don’t ask people to ‘work smarter, not harder’!


M


uch of the latest research1


on


workplace learning has sought to identify factors


that may enable or hinder continuous learning in dynamic environments. In simple terms, when change is rapid, learning is important and cannot rely solely on courses being organised or eLearning modules launched on the LMS. Much of this research won’t come as a surprise – a focus on workplace learning alongside formal programmes; resources (including time) to experiment


with, and apply, new approaches with leadership support and involvement. Many organisations talk about their ‘learning culture’. What that means in practice may be as broad as ‘we once subscribed to LinkedIn Learning’ through to ‘we have prioritised the creation of an environment in which tangible support is available from internal experts, peers and managers’. Some may reference a (possibly mythical) utopia which revolves around a ‘coaching culture!’


>


1. For example: What drives Workplace Learning: a systematic review of key antecedents, Wijga, Kindt and Beauseart, Journal of Workplace Learning Vol. 37 No. 9, July 2025


Special Edition | 5


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