FRANCHISEFOCUS INVESTMENT: FROM £12 0,000


There’s No Limit! PACK & SEND presents a resilient business opportunity


P


ACK & SEND offers a unique owner-operator business opportunity in the rapidly


growing global logistics sector, offering customers solutions to their shipping needs, whatever they are sending. And that’s what differentiates PACK & SEND – franchise partners provide a bespoke service handling items others find too difficult. This level of specialism brings with it high margins and the robust business model equips franchise partners with the tools to solve their customers’ shipping needs. The NO LIMITS culture sees PACK & SEND franchise partners going above and beyond on a daily basis. This franchise model was stress-


tested during the pandemic when the franchise partners rose to the challenge of meeting changing needs in both business and consumer markets.


“Demand for PACK & SEND’s service continues to grow and franchise paners are reaping the rewards


Online sales were up and PACK & SEND were able to support new and existing customers with their shipping needs and the brand supported numerous business customers as they flexed to working from home – delivering IT equipment, mobile phones and, in some cases, whole offices to ensure business carried on as usual. The franchise partners, already


experienced in shipping personal effects and working with many universities, were called upon at short notice to repatriate foreign students’ effects as they left the UK ahead of lockdown restrictions. While the pandemic is becoming a distant memory, demand for PACK & SEND’s specialist service continues to grow and franchise partners are reaping


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the rewards of increasing demand in the logistics market.


Differentiated proposition PACK & SEND is proud of its motto: ‘Anything. Anywhere’, and its reputation for handling challenging items (think two- metre-high crystal chandeliers, model elephants and F1 cars) as well as small pre-packed, everyday items. As long as it’s physically possible and legal!, they’ll find a way to get anything, anywhere! Franchise partners say that one of the


things they love about their business is they never know what’s coming through the door – and no two days are the same! PACK & SEND’s expertise and reputation


for packing large, awkward, valuable, and fragile items makes it the go-to service provider when shipping items such as antiques, artwork, musical instruments and electronic equipment. Legendary customer service means PACK & SEND manage the process from beginning to end; the job isn’t complete until delivery is confirmed  this results in loyal customers and fantastic Trustpilot scores. Depending on the client’s


requirements (a small box to a container-


load of fragile medical equipment that requires specialist packing) goods are sent via road, air, or sea freight to locations anywhere in the world.


Year-on-year growth PACK & SEND is delighted to report that network revenues have grown by over 26% in the year ending 31 March 2023 – the third year in succession, meaning revenue has doubled in the last three years. Franchise partners are business-


minded, sales-focused and enjoy delivering exemplary customer service. They operate from a network of retail service centres that are typically located in secondary high-street locations, ensuring high visibility and convenience for customers but also low rents for the franchise partners themselves. l


PACK & SEND Post, packaging, couriers richard.webb@packandsend.co.uk packsend.co.uk/uk-franchise- opportunities/


Investment level: £100k+


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