T OP INVES TMENT OPP OR TUNITIES S HO W C A S E SP TLIGHT
Benefit from the booming global logistics sector with PACK & SEND
O
perating within the expanding global logistics market, and fuelled by the growth of online
transactions, the PACK & SEND business model has proven to be robust and future-proof. Whilst competitors offer no-frills shipping for a limited range of pre-packed items with minimal customer service, PACK & SEND focuses on providing bespoke solutions for sending anything, anywhere in the world. A 'No Limits' approach to tackling even the most challenging jobs is matched by a commitment to outstanding customer service. PACK & SEND offers a comprehensive
range of third-party shipping services ranging from local, domestic, and international courier to air, sea, and road freight. Services include same-day, overnight and point-to-point deliveries, unaccompanied and excess baggage, furniture shipping and hi-tech transport, as well as high-security shipments and vehicle transportation. ranchise partners benefi t from
high gross margins and high average transaction values and are experiencing strong annual growth as their businesses win a constant stream of new customers on top of the ever-growing base of repeat customers.
A retail network PACK & SEND operates a network of retail service centres that are located in secondary high-street locations, ensuring high visibility and convenience for customers but low rents. Franchise partners are granted an
exclusive territory but, unlike many other franchises, their activities are not confi ned
“Looking for people with a passion for customer service”
to their territory. As a result, they build a base of regular customers all over the UK and, indeed, the world.
Earn money in your sleep Alongside a full-service offering PACK & SEND operates an online self-service proposition. This allows customers to book collection and delivery of small pre- packed parcels via the website. rofi ts generated from this activity are allocated directly to the franchise partner nearest to the customer – so they can earn money in their sleep!
Excellent support New franchisees start their journey with a deep-dive, eight-week training programme and then receive ongoing support. At launch, an expert will join them in their PACK & SEND service centre for the fi rst month. They don’t run the business but are on hand so that the
team can get up to speed on maximising sales and customer satisfaction. PACK & SEND also offer:
l Year 1 brand lead guarantee – PACK & S guarantees a defi ned number of leads with the opportunity to secure long-term repeat customers
l Year 1 marketing support guarantee – whatever franchise partners spend on marketing, PACK & SEND will match it (up to a combined maximum of £12k)
What does a great franchise partner look like? PACK & SEND look for people with great people skills and a passion for customer service. Problem-solving, lateral thinking, organisational, time management, communication, people, numeracy, and computer skills are also necessary. A sales or management background is ideal but not essential. No freight or logistics experience is required. l
PACK & SEND
franchises@packsend.co.uk
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