FRANCHISE ADVICE
Give and take T
hose readers old enough to remember and have appreciated Monty Python’s Flying Circus, will know the
‘What have the Romans ever done for us?’ sketch. The premise is that downtrodden
British serfs are being encouraged to rebel on the basis that the Romans took and gave nothing in return. Of course, it then turns out that the Romans had brought many things to our country when they invaded – from buildings and roads, to sanitation, to the language we speak, numbers, the use of money – the list goes on. What reminded me of this was
thinking about what franchisors do for franchisees, and the opportunity you have at The British & International Franchise Exhibition at Olympia London where you will have an opportunity to ask franchisors: “What do you do for your franchisees?” Without retreading the events of the
last two-plus years, there is no doubt in my mind that Covid brought out the best in people and certainly encouraged great behaviour from franchisors. Almost overnight they had to turn their business models on their heads and, whilst trying to help their own business through the challenges, were also faced with helping franchisees survive. The industry as a whole reached out to its community – the British Franchise Association invented ‘The Power Hour’ – a weekly forum which continues today in which franchisors, whether or not they are bfa members, can come online and share their issues and challenges and hear solutions from others who have been there before, or collectively find a way forward Advice is willingly and freely given.
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A two-way street When you invest in a franchise you receive: 1. A proven business concept. 2. Access to ongoing support, information and problem solving. 3. A franchisor who will take care of central, national marketing, websites, call centre and, possibly, centralised administration alongside product sourcing and supply chain, negotiating purchasing prices that individual business owners cannot achieve. 4. The knowledge that the marketplace is attractive for the product or service (somebody starting up in business often has to take some quite big leaps of faith in starting their business.) Starting your own business is a big
risk but buying a franchise reduces that risk. Finding funding to start a business is not easy but banks particularly support franchising which makes it possible for people to borrow more than they might if starting from scratch. The franchising relationship is built on trust – the franchisor has the proven business formula, methods and model – the franchisee has the drive to follow and build a business. Both work in collaboration for the franchise business to reach its potential and both have interest in seeing this succeed. So, ask yourself some questions as to whether or not you would like to go into business completely on your own, or as a franchisee. In doing that think about how your own situation may play out and answer these questions: - How supportive are your family, and those closest to you, of your plans to start your own business? - How much consideration have you given to the financial impact of starting a
ick Willias on the franchise relationship dynaic
new business? - How could you manage a drop in household income for perhaps more than a year while you generate business activity.? - How effectively can you deal with pressure and stressful situations? - How open are you to receiving guidance and support, especially if it does not necessarily reect your own views or opinions? - How exible is your work mentality and can you apply focus to different jobs as may be required and multi-task effectively? - Do you usually have a positive mindset, and plenty of drive, determination and perseverance? - Do you accept that self-employment, including franchising, often requires harder work and longer hours than employed positions? - Do you accept that a franchise does not bring a guarantee of success, but is more likely to be successful if you work hard and follow the proven business model?
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