88 Sustainability Report 2024 | Governance


Compliance and ethics


At Crown, we place a strong emphasis on corporate governance, ethics, and compliance which is reflected in the annual review and update of Crown’s Code of Conduct and the awareness training sessions all staff are asked to attend each year.


As a responsible corporate citizen, we believe in conducting our business with integrity and transparency and expect all our employees to maintain these standards. To achieve this goal, we provide consistent and mandatory training to equip our employees with the necessary tools and knowledge to uphold ethical standards.


At the latest Ecovadis assessment, we received a positive evaluation on ethics. In particular, we demonstrated our commitment through the development and implementation of comprehensive policies on ethical issues, including policies on corruption, fraud, information security, and conflict of interest, along with a disciplinary mechanism to deal with policy violations.


In 2023, 95.7% per cent of our employees committed to upholding Crown’s Code of Conduct. The entire workforce is also trained on our Anti-Bribery and Corruption policy to ensure our people have the knowledge and tools to uphold our zero-tolerance approach.


Our Code of Conduct


We understand that collectively we face international challenges daily and need to be prepared. But we know we cannot overcome these hurdles without the willing commitment of all our employees to respect the sovereign laws of each nation in which we conduct business.


We are aware that the business, cultural and legal requirements in each country can be similar or very different.


We have two Code of Conduct documents, one for employees which ensures that our people understand and operate according to our values, and another for service partners.


While some countries have more stringent laws than others, Crown’s employees and its suppliers must always abide by the highest levels of conduct. All employees undergo training and must read and acknowledge the Code of Conduct annually. This reinforces our commitment to ethical behavior and serves as a reminder that upholding our values is integral to our success as a responsible global organization.


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