57 Social | Sustainability Report 2024
Our policy and approach to DEI
We are a globally diverse company committed to fostering an equitable and inclusive environment where every employee is valued and respected. We recognize that diversity of thought, background, and experience is a core strength that drives innovation and creative solutions, enhancing our ability to serve our clients and communities. This is all while making Crown a great place to work.
Enhancing diversity, equity, and inclusion (DEI) is critical to our vision, values, and strategy. Since the launch of our first DEI policy in 2016, we have come a long way and every year, we see its visibility in the company only increase. Our global workforce, from senior management to our frontline staff, is highly engaged with DEI training, events, and conversations.
We launched our first policy in 2016, held focus groups with senior leaders in 2020, and shifted our focus to DEI in 2021, highlighting the importance of equity in maintaining a fair and ethical workplace. In the two years that followed, we have worked on creating awareness and educating our people on significant DEI topics through events and training sessions. 2023 saw a record number of attendance for DEI events with over 2,400 employees attending our global webinars held throughout the year.
DEI Diagnostic Audit
In 2023, our newly appointed Group ESG Director, Joy Lam, led a strategic review of our DEI policy and approach. The company undertook a diagnostic audit to understand and build on what we do well with respect to DEI and identify potential gaps. The survey collected both qualitative and quantitative feedback from a sample of global employees across seven pillars: measurement, leadership, policies and practices, talent solutions, communication, strategy and action planning, and culture and employee engagement.
Expand our understanding of DEI by reviewing our current policies and metrics. We will establish standardized and
consistent DEI parameters and report on them regularly.
The results showed a clear commitment to DEI and the next steps are to further integrate DEI into strategic decision-making and company culture. The report made recommendations across all seven pillars to establish a roadmap for greater inclusion.
Based on the findings and industry best practices, the DEI Steering Group developed five drivers of action as part of the proposed 2024 DEI plan.
Build a more inclusive
workforce by promoting quality and inclusion across the employee lifecycle. This requires strong support from the Board and Senior Leadership.
Enhance internal awareness of DEI by educating and engaging more people on this important topic.
Engage authentically on DEI both internally and externally to enhance our brand and reputation, win clients and attract talent.
Formulate a comprehensive DEI strategy for Crown by setting goals, objectives, and a clear path forward.
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