39 Environment | Sustainability Report 2024


Embracing circular economy models


For the last 13 years, we have been adopting circular economy principles – particularly within our Crown Workspace business.


This business unit works to refurbish and recreate workspaces, which often creates a substantial amount of waste.


As such, our Workspace teams, particularly in the UK and New Zealand – but increasingly across other parts of this brand’s expanding global footprint, have been pioneering circular economy approaches.


This enables both the business and its clients, to significantly reduce waste-to-landfill by renewing, reusing, recycling and redistributing office assets – such as furniture and IT equipment – that might otherwise be taken to landfill.


In the UK, The Renew Centre comprises two parts: the remanufacturing, refurbishment and repair of furniture, and Renew IT, which reconditions IT equipment.


Since 2015, The Renew Centre has remanufactured or refurbished 116,604 items of furniture and reconditioned 133,058 IT assets. This has saved 16,523 CO2


e tons, and diverted 3,581 tons into reuse, and away from landfill.


Similarly, our team in New Zealand are upcycling specialists, taking office furniture that is considered past it’s usefulness or surplus to requirements and turn it into something that is inexpensive, reusable, fit for purpose and great to look at.


Here, we detail our latest progress in this area.


The numbers at a glance: In the UK:


• 19,724 furniture items remanufactured or refurbished in 2023 - Saving a total of 873 CO2


e - Diverting 353 tons into reuse


• 33,946 IT items were reconditioned - Saving a total of 2,913 CO2


e


- Diverting 295 tons from waste This was a record year!


• 5,772 items donated in 2023 - Saving a total of 223 CO2


e - Diverting 119 tons from waste


In New Zealand: • 80 organizations received a share of 270m3


worth of furniture donations – enough to fill a twenty-foot equivalent container


• This diverted 9 tons of furniture items into reuse • Among the top five items were chairs, whiteboards, cabinets, and stationery • 109 tons of steel, aluminum and brass, mainly from IT assets, was salvaged for scrap • Collaborations with Trash Palace and IT for Charity facilitated other recycling • 10 tons of cardboard and paper were recycled


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