65 Social | Sustainability Report 2024
Here we spotlight just a handful of the initiatives delivered throughout 2023:
South Asia
Crown South-Asia consistently supports employee well-being by providing annual health check-ups, medical insurance including hospitalization coverage, personal accident insurance, and life insurance. They have also partnered with Tru-Worth Wellness to offer online well-being consultancy services to employees and their families across India, covering both physical and mental health conditions, which has been very well-received.
In 2023, they conducted quarterly face-to-face wellbeing town halls in local languages for warehouse staff on topics like mental wellbeing, mindfulness, finding your purpose (IKIGAI), and maintaining work-life balance.
New Zealand
Crown New Zealand launched a new wellbeing app in partnership with Habit Health. This app allows all employees to track their exercise, sleep and movement, providing helpful tips and check-ins for their overall wellness. Employees can access the confidential Employee Assistance Program and conveniently book appointments online through the app.
The team also organized Financial Wellbeing sessions covering topics such as managing mortgages and retirement planning. They also increased the number of certified Mental Health First Aiders to over 10 per cent of employees. Free Flu Vaccinations are now available for all employees through a partnership with Chemist Warehouse. Monthly health and safety topics have included resilience and welfare, mental health awareness, and protecting our health.
Hong Kong
Crown Hong Kong organized Financial Wellbeing sessions in partnership with HSBC Bank, covering retirement savings, investment strategies, healthcare planning, and social security benefits. The team also hosted fun ice cream and massage days with a local NGO, providing 15-minute massages and promoting safe practices for desk-based and on-ground staff. An informative session with Traditional Chinese Medicine (TCM) doctors was also held, offering free workplace massages and pulse diagnosis services to promote healthier living.
Philippines
Crown Philippines organized initiatives like annual physical exams and sporting activities to encourage physical fitness and promote a healthy lifestyle among employees.
They also arranged for expert-led mental health seminars to offer practical strategies to support the mental health of staff both in their personal and professional lives.
In addition, they hosted financial literacy programs to empower employees to provide essential information to support them to make informed decisions and achieve their financial goals.
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